SILICON TIMES REPORT ==================== INTERNATIONAL ONLINE MAGAZINE ============================= from STR Electronic Publishing Inc. July 22, 1994 No. 1030 ====================================================================== Silicon Times Report International Online Magazine Post Office Box 6672 Jacksonville, Florida 32221-6155 R.F. Mariano Publisher-Editor ----------------------------------------- Voice: 1-904-783-3319 10am-4pm EST STR Publishing Support BBS Network System * THE BOUNTY BBS * ITCNet 85:881/253 JAX HUB ~ FNET 350 ~ Nest 90:301/3 904-786-4176 MULTI-NODE 24hrs-7 days 2400-57.6 bps V.32-42 bis 28.8 Hayes Optima 28.8 V.FC Data/FAX USRobotics Dual Standard 28.8 V.FC Ready Fax FAX: 904-783-3319 12am-6am EST ----------------------------------------- Fido 1:374/147.3 The Bounty STR Support Central 1-904-786-4176 FNET. 620 : Leif's World ................1-904-573-0734 FNET. 690 : PASTE BBS....................1-206-284-8493 FNET. 489 : Steal Your Face BBS..........1-908-920-7981 MNET - Toad Hall BBS.....................1-617-567-8642 ______________________________________________________________________ > 07/22/94 STR 1030 "The Original * Independent * Online Magazine!" """"""""""""""""" - CPU INDUSTRY REPORT - Taligent to Debut - Wildcat & QEMM - WordPerfect NEWS! - Compaq Earnings UP - Virus Author Nailed - Delrina & Chicago - The Final Shakeout - ProCom+ Ver. 2.0 - JAGUAR NEWS!! - People Talking - STR Confidential! -* 'CHICAGO' UPGRADE PRICED AT $99! *- -* NINTENDO CHANGES MEMORY TECHNOLOGY 500MHZ! *- -* GRAY MARKET CD-ROM CAMPAIGN SET! *- CD DE-BUNDLERS TARGETED! ====================================================================== STReport International Online Magazine The Original * Independent * Online Magazine -* FEATURING WEEKLY *- "Accurate UP-TO-DATE News and Information" Current Events, Original Articles, Tips, Rumors, and Information Hardware - Software - Corporate - R & D - Imports ====================================================================== STReport's BBS - The Bounty BBS, invites all BBS systems, worldwide, to participate in the ITC/PROWL/USENET/NEST/F-Net/Fido Mail Networks. 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"""""""""""""""""""""" The weatherman routine must be getting old by now, at least for me it is, so I won't even mention the humidity or whatevers. Things are however, heating up in the computing world as most of the major companies are diligently gearing up for the big Fall Comdex push and Christmas Sales. New fast and powerful versions of most everything will be making an appearance as a result of the pending release of Chicago. (Windows 4.0) While I've seen many references to Windows as Windoze... (usually made by someone with little or no experience with Windows at all) The truth is, Windows is the ticket! I have been using WFWG 3.11 for what seems like an eternity and I might add, its been an eternity of computing pleasure. The likes of which I've never really known until I got involved with Windows and all it has to offer. Sure, I had a fantastic GUI at one time in the distant past. Right along with one of the very best MAC emulators put together, ala Small. But I must admit compared to what I am using today, well frankly there is no comparing at all. Windows is the top banana and that's all there is to that. Its multi-tasking is very fast, rock solid reliable and the power ..is simply incredible. What's the point you say? Here it is in a nutshell, I've been lurking in a few areas around the nets and am reading a few threads that are simply amazing. These guys are very busy preaching the wonders of either a dying platform or one that's as dead as Kelsey's whatevers only nobody cares to admit it. To top it off, they're castigating another poor user for having admitted he bought a PC! They're putting the blame on this hapless user for having contributed to the pending demise of the platform they're on! No, its not an Atari or Commodore thread... its MAC! One must wonder if they too, are beginning to see the handwriting on the walls.. all the walls. Within the next sixty months we shall most certainly know. (The final shakeout is definitely at hand) In the meantime... If you are planning a change... don't think twice! Go PC as you will find support and variety you never thought existed. The old idea that MIDI music, DTP, Photography and Graphics belong with the MAC is truly an over blown myth. I use Canvas and a host of other suuposedly "only for the Mac" software on a PC! How? Because Deneba like every other software publisher who has "seen the light" has written and released Windows versions of their highly acclaimed Mac Software. All equally as powerful and easy to use. With Windows 3.11, WFWG 3.11 you'll enjoy a world of computing the likes of which you've never experienced. Producing rsults you never thought you would be capable of. On top of which, Windows 4.0 is reportedly the finest GUI yet to be released. Superior to everything in use today regardless of the platform. Don't waste your hard earned money on pipedreams, if you are contemplating a change, go PC and discover the truth. You won't be sorry. Ralph..... """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" STReport's Staff DEDICATED TO SERVING YOU! """""""""""""""" Publisher -Editor """""""""""""""""" Ralph F. Mariano Lloyd E. Pulley, Editor, Current Affairs Section Editors """"""""""""""" PC SECTION AMIGA SECTION MAC SECTION ATARI SECTION ---------- ------------- ----------- ------------- R.D. Stevens R. Niles J. Deegan D. P. Jacobson STReport Staff Editors: """"""""""""""""""""""" Michael Arthur John Deegan Brad Martin John Szczepanik Dan Stidham Joseph Mirando Doyle Helms Frank Sereno John Duckworth Jeff Coe Steve Keipe Guillaume Brasseur Melanie Bell Jay Levy Jeff Kovach Marty Mankins Carl Prehn Paul Charchian Contributing Correspondents: """""""""""""""""""""""""""" Tim Holt Norman Boucher Clemens Chin Eric Jerue Ron Deal Mike Barnwell Ed Westhusing Glenwood Drake Vernon W.Smith Bruno Puglia Paul Haris Kevin Miller Craig Harris Allen Chang Dominick J. Fontana IMPORTANT NOTICE """""""""""""""" Please, submit letters to the editor, articles, reviews, etc... via E-Mail to: Compuserve................... 70007,4454 America Online..................STReport Delphi......................... RMARIANO BIX............................ RMARIANO FIDONET..................... 1:347/147.3 FNET........................... NODE 350 ITC NET...................... 85:881/253 NEST........................ 90:21/350.0 GEnie......................... ST-REPORT Internet.............RMARIANO@DELPHI.COM """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" > CPU STATUS REPORT LATE BREAKING INDUSTRY-WIDE NEWS """"""""""""""""" IBM/POWER-PC/PC SECTION (I) =========================== Computer Products Update - CPU Report ------------------------ ---------- Weekly Happenings in the Computer World Issue #30 By: Lloyd E. Pulley, Sr. ******* General Computer News ******* ** Taligent System to Make Debut ** Taligent Inc says it will unveil its Taligent Application Environment (TalAE) -- an open, portable application system -- in a live code demon- stration at the Object World trade show in San Francisco next week. The demonstration will feature Taligent's Task - Centered Computing model and its People, Places and Things user interface metaphor. Taligent ultimately plans to market its new application system, which is based on object-oriented technology. The product will be open for ex- tension at all levels by software developers, hardware OEMs and systems vendors. ** IBM Reports Profit ** IBM Corp. this week reported second quarter earnings of $689 million, its third consecutive quarterly profit after two years of staggering losses. Reports say that IBM earned $1.14 per share in the quarter ended June 30, which exceeded Wall Street's expectations of 73 cents per share, causing IBM stock to soar $6 to $61.875 in mid-afternoon trading on the New York Stock Exchange. ** Compaq's Earnings Double ** Compaq Computer Corp. this week reported a second quarter profit that more than doubled from a year ago. Reports say that Compaq earned $210 million (or 78 cents a share) in the quarter, compared with earnings of $102 million (or 40 cents a share) last year. ** Muppets Come to CD-ROM ** Jim Henson Productions and Microsoft co-founder Paul Allen's Starwave Corp. say they have joined forces to create a new interactive digital entertainment venture. The companies plan to deliver their first CD-ROM and game system titles in 1995. The companies say the new products will allow families to interact with their favorite Muppet characters, including Kermit the Frog and Miss Piggy, while having fun and learning. Jim Henson Productions is also launching a new interactive media division, Jim Henson Interactive. ** Quantum Buys DEC Storage Business Biz ** For $400 million Digital Equipment Corp has sold its computer storage business to Quantum Corp., the world's largest maker of disk drives. Re- ports say the sale includes Digital's disk and tape drive manufacturing, solid-state disk and thin-film heads operations. ** Nintendo Changes Memory Technology ** A new memory technology is being embraced by Nintendo of America to bring three-dimensional graphics capabilities to the new 64-bit Nintendo video game system, the Ultra 64 system. The technology is designed by privately held Silicon Valley startup company Rambus Inc., which counts among its investors Dominion, the investment vehicle of Microsoft Corp. chairman Bill Gates, and venture firms Mohr Davidow and Kleiner Perkins. Reports say the Rambus technology is "an interface that connects the DRAM memory chips to the microprocessor, providing a significant per- formance increase," adding that; "systems using Rambus technology run at 500MHz." ** Change Seen in Apple Licensing ** Observers say Apple Computer Inc. has backed off its effort to licen- se its operating system to independent computer makers. Instead, Apple has focused on licensing its system to Motorola Inc. and IBM, its part- ners in the PowerPC chip alliance. Reports from officials close to Apple say IBM and Motorola have been negotiating with Apple to license Apple's System 7 to run on their own PowerPC computers, though a deal reportedly is far from being guaranteed. ** Apple Unveils New PowerBook ** Apple Computer Inc. has unveiled the PowerBook 150, the lowest-priced member of its PowerBook notebook computer line. Priced at $1,449, the PowerBook 150 is designed for higher education students, home and small office users and desktop users with casual second system needs, as well as customers who are entering the mobile computing world for the first time. The PowerBook 150 replaces the PowerBook 145B. The new model's enhan- cements include a software bundle incorporating ClarisWorks and the PowerBook Mobility Bundle, a larger display, a larger hard drive and increased RAM expansion. ** 'Chicago' Upgrade Priced at $99 ** The "Chicago" upgrade of Microsoft's Windows software will be priced at $99. Microsoft still expects to get Chicago to market sometime this year. Chicago is expected to include a new graphical user interface as well as increased processing speed features including a gateway to online services such as Internet. Reports say "Analysts believe Chicago has the potential to be Micro- soft's most lucrative upgrade ever, generating more than $1 billion in revenue,". "Some trade publications have speculated that Chicago will not hit the street until early next year, despite Microsoft's promised end of 1994 deadline." ** Gray Market' CD-ROM Campaign Set ** CD De-Bundlers Targeted The Software Publishers Association says it will begin an aggressive campaign against businesses that engage in "gray market" debundling activities. Debundling, a violation of copyright laws and distribution agreements between software publishers and Original Equipment Manufacturers (OEMs), occurs when software intended to be sold with hardware is separately sold into other distribution channels. The SPA says it has retained investigators to purchase unbundled CD- ROMs and track the source of the products. The SPA notes that it expects to file lawsuits against any company that trades unlicensed CD-ROM software in violation of the applicable distribution agreements or the copyright law. ** Feds File Computer Porn Case ** A California couple is on trial in Tennessee on federal charges of transmitting obscenity through interstate phone lines via a computer bulletin board system that offered members sexually explicit pictures and text. With testimony starting this week, the trial raises questions of how to apply federal obscenity law and First Amendment free-speech protec- tions to the sea of words and images flowing through computers across the land. Some feel the case could wind up before the U.S. Supreme Court. The trial marks the first time prosecutors in an obscenity case have gone after a BBS operator in the locale where its material was received, rather than where it originated. ** Online Pentagon Files Vandalized ** Large portions of the Pentagon's unclassified computer files report- edly have been infiltrated through the Internet. Vandals have stolen, altered or erased records and even shut down systems. That is the report in The New York Times this week, which adds that intruders apparently haven't tapped into classified Defense Department systems, which control critical functions such as nuclear weapons. (These functions aren't connected to the global Internet network.) The Times said the invaders are from the United States and abroad. A spokeswoman for the Defense Information Systems Agency told the Times that the compromised systems include those used for ballistic weapons research, aircraft and ship design, military payroll, personnel records, procurement, electronic mail, supercomputer modeling of battlefield environments and computer security research. "There is no information to indicate that command and control systems were affected by these intrusions," the unidentified spokeswoman added. ** Clipper Chip Alternatives Open? ** Vice President Al Gore says in a letter disclosed this week the Clinton administration is willing to work on an alternative to the controversial Clipper chip wiretapping technology. Reports say that Gore's letter to Rep. Maria Cantwell, D-Washington, says the administration would "welcome the opportunity to work with industry to design a more versatile, less expensive system." The hotly debated Clipper chip was developed in secret by the govern- ment as the preferred encryption technology for scrambling digital tele- communications messages. ** Game-Rating Council Formed ** The Recreational Software Advisory Council has been formed by several computer trade groups as an independent nonprofit organization to admin- ister a game-ratings program for the software industry. The backers also say the application form and ratings categories to be used in the program now are being reviewed by experts and soon will be made public. The council -- launched by the Software Publishers Association, the Association of Shareware Professionals, the Educational Software Cooperative, the Shareware Trade Association and Resources and others -- "will assign ratings to software titles before they are shipped to retailers and investigate consumer complaints about products believed to be misrated," says a statement from the SPA. The council will include "parents, teachers and concerned experts from various disciplines," the statement says, adding, "It will not be controlled by the software industry, but instead will be a separate, independent organization." The organizers say they have nearly completed work on the actual ratings categories, and will introduce a rating program in time for the holiday retail season. Glenn Ochsenreiter, SPA special projects director, said, "The ratings application will inform RSAC of potentially objectionable content in in- dividual software titles and provide the basis for placing those titles in specific ratings categories. We created a high degree of objectivity in the application to provide a consistent basis for ratings." ** Australia: 59% of Software Pirated ** More than 59% of business software installed on computers in Australia has been copied illegally, according to a report issued this week by the Washington, D.C.-based Software Publishers Association. Reports say that the pirated programs have cost the software industry about $350 to $400 million in lost revenue in Australia. The world average for pirated business software is 47%, with Great Britain and Ireland boasting the lowest figures at 27% and Latin America, India and Pakistan with the highest at 95%. The SPA estimates that business software worth $7.4 billion was stolen worldwide last year. While the rate of pirated software in developing nations is astound- ingly high, the largest monetary losses to the software industry are from illegally copied software in the most advanced nations since their markets are larger. For instance, losses in Britain were about $194 million in 1993, while losses in India and Pakistan were only $103 million. ** Alleged Virus Author Arrested ** A man from the port town of Plymouth in southwest England has been accused by British authorities of writing three damaging computer viruses. U.K. police say the unidentified man has been charged and released on bail awaiting trial in November. In London, authorities are asking to be contacted by victims of any of the three data-destroying viruses, called Queeg (named after a character in a TV science fiction series), Pathogen and Germ. "Once triggered, the viruses display a message on the computer screen: 'Smoke me a kipper, I'll be back for breakfast... Unfortunately some of your data won't.'" ** Survey Says Home PCs to Rise 21% ** A new study says PCs purchased for the home will make up nearly half of the entire U.S. computer market by 1998. The research, conducted by Dataquest Inc., a unit of Dun & Bradstreet Corp., predicts home PC shipments will rise at a 21% compound annual growth rate while the rest of the U.S. PC market will grow at an 8.9%. Reports say more than 5.3 million PCs were shipped for U.S. home use in 1993, making up 36% of the market. Dataquest estimates that by 1998 a total of 13.9 million PCs will be shipped to the home market, 49% of all PCs shipped in the United States. _______________________________________________ > WinFAX Pro & Chicago STR FOCUS! """"""""""""""""""""""""""""""" DELRINA DEVELOPING WINFAX PRO FOR CHICAGO ========================================= New Chicago Version to Greatly Expand PC Fax/Communications Market SAN JOSE, CA and TORONTO, ONT -- Friday, July 1994 -- Delrina Corporation (NASDAQ:DENAF, TSE:DC), the world's leading supplier of PC fax and forms software, today announced that it is developing a new version of WinFax PRO to work with the next version of Microsoft(R) Windows, code-named "Chicago". Delrina WinFax, the leading PC fax software in the world with more than 5 million units sold, will have a new version designed specifically for Chicago which will be available soon after Chicago ships. Delrina has been working on its Chicago version of WinFax since November, 1992 when Bill Gates, Microsoft Chairman & CEO, first discussed Microsoft's approach to messaging with Delrina executives. Since that time, Delrina has been working closely with Microsoft to ensure that its products will dovetail and continue to add tremendous value to Windows. Delrina's expertise with WinFax will be used to build even greater fax features for Chicago. In March 1994, Delrina shipped WinFax PRO 4, its fourth generation fax communications and management software. Delrina WinFax PRO 4 redefined the PC fax market with usability improvements, special functionality for mobile users, expanded messaging capabilities, and over 50 powerful new features. WinFax PRO 4 also includes seamless access to Delrina's new enhanced communication services -- Fax MailBox and Fax Broadcast. As the first non-Microsoft application to integrate Microsoft At Work, WinFax PRO 4 has already begun to exploit the messaging infrastructure that is at the core of Chicago. Delrina will build upon Chicago's basic fax capabilities by adding robust features such as a customizable interface, mobile capabilities, annotation tools, OCR, scanning, a cover page designer with over 100 cover pages, and enhanced viewing. Moreover, Delrina's 32-bit WinFax PRO Chicago with multi-threading will support Plug and Play, OLE 2, extended MAPI, and TAPI to fully utilize the communications infrastructure in Chicago. Brad Chase, General Manager of Personal Operating Systems at Microsoft commented on Delrina's move to support Chicago, "Delrina's support is indicative of the huge opportunity that exists for software developers to build applications and services that can take advantage of Chicago. Delrina is taking a leading position to capitalize on this opportunity and develop robust applications that will add value and leverage the underlying messaging plumbing in Chicago." "Chicago is one the most exciting developments in the industry with the potential to explode PC fax and communications usage," said Mark Skapinker, Delrina president. "Delrina has been working closely with Microsoft and other partners to leverage our leadership and ensure that we are in the best position to capitalize on the communications convergence and Microsoft's vision of 'information exchange without limits'." Bert Amato, Delrina Chief Technical Officer added, "We have spent a great deal of time understanding Chicago messaging and we will be launching products and versions of our existing products that will leverage this new operating system to the hilt. Our focus remains fax-centric and our products and services will converge further and further to take advantage of the growing opportunities resulting from the convergence of the PC with telecommunications." "We expect the next version of WinFax PRO and Windows to grow the communications market significantly", said Dennis Bennie, Delrina CEO. "As fax modem usage has grown, our user base has grown proportionally. History has shown that applets (piece of an application) in Windows have grown markets. While some users will be satisfied with the fax component included in Chicago, most will still want full-fledged fax capabilities beyond Chicago." Industry analysts agree that Delrina's new WinFax PRO for Chicago and Microsoft's new Windows will expand the PC fax/communications market. Peter Davidson, Industry Analyst, Publisher NetFax News, Burbank, CA "Microsoft's move to incorporate messaging as part of the operating system will legitimize PC communications to a new level of acceptance and use. With a larger and more sophisticated communications market, Delrina is in an ideal position to cater to this emerging new marketplace. Users will still want to do much more than the communications Chicago will offer." Craig Giudici, Facsimile Analyst, Dataquest, San Jose, CA "The PC is evolving to be primarily a communications tool. Chicago's 32-bit architecture will provide better responsiveness than Windows 3.1 allowing third-party vendors to build more robust and flexible communications applications. Delrina is in an unique position to deliver a fax communications solution that takes PC communications to the next level of opportunity." Delrina develops, markets and supports PC-based software products and services for the fax and data communications, electronic forms processing and consumer content markets. Founded in 1988, Delrina employs more than 500 people with headquarters in Toronto, Canada; and offices in San Jose, CA; Washington, DC; Kirkland, WA; the United Kingdom; France; and Germany. Delrina can be contacted at 1-800-268-6082. Public Relations Contact: Josef Zankowicz, Delrina Corporation, (416) 441-4658 _________________________________________ > Designer 4.1 STR InfoFile """"""""""""""""""""""""" Information on Designer 4.1 Technical Edition (TE) ================================================== This article outlines product strategy and direction regarding Micrografx Designer and hopefully answers some questions that have been posted recently. I will attempt to keep the marketing rhetoric to a minimum and provide information as candidly as possible so you can understand the reasons behind the release of Designer 4.1 TE. QUICK BACKGROUND OVERVIEW (DESIGNER 4.0 TO 4.1 TE) -------------------------------------------------- The release of Designer 4.0 (last year) represented a major step from Designer 3.1 . A major new interface, a major new code base and many, many new features. Although great in many ways, Designer 4.0 also created some unhappy customers. Many of you have voiced your concerns on this forum. Through comments from people like yourselves and through our research, it was clear that Designer 4.0 did not achieve its mark. We needed to regroup and ensure we were providing the right solution to our target audience. The strategy behind Designer 4.1 TE was a two part process: One, determining who our target audience was and then secondly, ensuring we were providing the right features that solved their needs. Although a "minor" (point) release, Designer 4.1 TE represents a "major" release in providing what our customers have asked for: speed, quality and functionality. Also, the "Technical Edition" or "TE" in the product name was used to highlight the technical orientation of Designer and catch the eye of people needing a technical illustration tool. It is the next version of Designer (ie. from 4.0 or 3.1, people should upgrade to 4.1 TE) and there are no plans for other "editions". THE DESIGNER 4.1 TE TARGET CUSTOMER ----------------------------------- As a long time product in Windows, many different types of customers bought and used Designer over the years: engineers, desktop publishers, home computer enthusiasts, professional artists, and occasional drawing users to name but a few. As we researched our user community to determine what was required moving forward, we found that the majority of Designer users from around the world were either technical illustrators or engineers. Furthermore, as we researched emerging growth opportunities in the Windows illustration category, we discovered a great opportunity for technical illustration (for a more complete explanation, see the Jesse Berst column in the PC Week June 27 issue, but in summary Jesse states "Micrografx found an unexploited market"). As the software industry evolves, companies will continue to succeed based on their abilities to understand and deliver appropriate products to their target customers. Micrografx is no exception. The release of 4.1 TE represents a clear focus on this technical illustration target customer. Does this focus mean it is not good for desktop publishers, or for the graphic artist? Not at all. Many of the same features technical illustrators need are what desktop publishers or graphic artists use. However our marketing message and focus will be aimed at the technical illustration market. NEW FUNCTIONALITY ----------------- The target audience asked for 3 main items: improved performance, specific functionality and a quality product. Designer 4.1 TE provides all of these. IMPROVED PERFORMANCE -------------------- Designer 4.1 TE is significantly faster than 4.0. Customers will see noticeable speed improvements in key areas. One is initial start up. To give you an example, on a 486/33 with 8 MB RAM, initial start up time has improved almost 20% over 4.0a. Further items that have been significantly improved include text redraw that is faster, gradients that draw faster, screen redraws that are more "intelligent" (and faster) and the return of a number of the Designer 3.1 keyboard shortcuts and commands (e.g., Print View command, all commands available for right mouse button, and opaque text to name a few). In fact, a number of our own employees who tried 4.0 (and went back to use 3.1) are now using 4.1 TE since the performance is so much better. Another way we have improved performance is eliminating the 3D code from Designer 4.1 TE. Unfortunately, the current state of Windows 3.1 (a 16-bit operating environment) does not lend itself well to working quickly with 3D. In fact, as many of you know, we delivered a 32-bit graphics engine with Designer 4.0 in an attempt to rectify some of the limitations. Unfortunately, this did not work as well as we would have liked. Furthermore, when we researched 3D use amongst our users, we found very little use of 3D. And when we asked if they would give up 3D to get a speed improvement, an overwhelming majority said yes. So based on this feedback and the resulting speed improvements, 3D was removed from Designer 4.1 TE. SPECIFIC FUNCTIONALITY ---------------------- There are a number of enhancements in Designer 4.1 TE that will be a welcome addition to our customers. Listed below are the key highlights. IMPORT/EXPORT FILTERS --------------------- Designer 4.1 TE's import and export filters have gone through a complete overhaul and now support over 40 import and export filters. Perhaps not a "glamorous" feature on the surface, it is an essential feature addition. Enhancements includes a new DXF filter that supports layers (in and out, keeps layer information in tact), a new CGM filter, a brand new IGES import filter and significant improvements to our EPS filter. All created knowing corporations need to seamlessly transfer data in and out of graphics programs. Also added was a new PageMaker 5 filter. Now Designer files can be placed in PageMaker 5 for great looking technical documentation or desktop publishing work. CLIPART MANAGER --------------- A new "drag and drop" clipart manager provides quick visual thumbnails of the 1500 clipart symbols (10,000 more are on CD-ROM). And many of these symbols are specifically targeted for technical illustration. Additionally, we have licensed and provided 500 (of the 1500) specific TechSymbols from a company that specializes in technical symbols. Also, this new ClipArt manager takes up much less workspace, has configurable thumbnail sizes and helps you quickly get the clipart piece you want. NEW EASY-TO-ACCESS STATUS BAR ----------------------------- Designer 4.1 TE has a new expanded status line, it introduces quick one button access to what used to be hard to access elements (fill colors, line styles, snap points, etc). And the new way to add colors to palettes is real fast and easy. New detailed selection information is also displayed on the status bar. The status bar can be displayed as a single line or two lines of information or turned off altogether. NEW DIMENSIONING TOOL --------------------- Easy to use and create dimensioning lines that retain "associative" status when resizing an object. The new dimension lines can be horizontal, vertical or aligned and you have full control over automatic extension lines and gaps as well as arrow heads, fonts, unit of measure and amount of displayed precision. EASE OF USE -- CD-ROM-BASED TRAINING/TUTORIAL --------------------------------------------- To assist in learning Designer 4.1 TE, it comes with a new interactive, on-line CD-ROM tutorial. Old and new customers alike will be up and using new Designer 4.1 TE quicker than ever before. Other ease of use features include bubble hints that pop up next to all buttons in Designer 4.1 TE and a floating hint window that contains context-sensitive hints on what buttons and dialogs do as well as step by step instructions for using Designer 4.1 TE's tools. Of course, these features can be easily turned on or off. NEW TEXT ALONG A CURVE ---------------------- Now creating text along a path (curve) is easier and faster than before. A completely new interface makes creating and editing text more intuitive to new and old customers. Included are many predefined placements for open and closed shapes as well as interactive placement. When interactively editing the placement of text along a curve, a new ribbon is displayed that contains buttons to control the direction, offset, and formatting of text placed along a curve. QUALITY IMPROVEMENTS -------------------- To be accepted in corporations and by users around the world, software must be reliable. Although some of our competitors continue to release significantly buggy code, it is not acceptable for Micrografx and our renewed focus on customer satisfaction to release anything less than fully tested software. Once again, Designer 4.1 TE will stand out with its quality. As some of our QA group said, 4.1 TE is "10 times better than 4.0". SUMMARY: Designer 4.1 TE represents a complete commitment to our customers to deliver what they have asked for. Designer 4.1 TE delivers a product that will rank as one of the fastest in its category. It provides essential new functionality to ensure our customers can perform their jobs easier, faster and with more accuracy. And finally, it is a quality product that users can depend on. This release is not just a bug fix as some folks have suggested. Yes it does fix bugs. But it also provides the additional functionality and speed that our customers have requested The value that is delivered with Designer 4.1 TE is well worth the upgrade price of $49.95 ($149.95 for Designer 3.x users). I encourage you to try Designer 4.1 TE. Only after you use Designer 4.1 TE will you share my belief that this is one of the best products available in the Windows market today. I look forward to comments and will be happy to answer questions. Grant Wickes, Vice President Professional Graphics, Micrografx __________________________________________________________ > Kid's Computing Corner STR Feature """""""""""""""""""""""""""""""""" Kids' Computing Corner ---------------------- TIME WARNER INTERACTIVE'S WORD TALES ==================================== by Frank Sereno Word Tales is a multi-media learning game intended to teach spelling, phonics and vocabulary to children ages 4 to 7. Available on floppy disk and CD-rom for IBM compatibles running Windows 3.1 with a 386SX-16 or higher CPU, 4 megs of ram, VGA display, a mouse and a Windows compatible sound card or for Macintosh computers running System 6.0.7 or later with 4 meg of ram and color display. This review will be of the Windows CD-rom version although the floppy disk and Mac versions are very similar. The test machine was an AMD386-40 with 8 megs of ram, a Diamond Stealth video card, a single-speed CD-rom, a Sound Blaster Pro audio card and a Logitech Kidz Mouse. Installation is not particularly easy. Most programs include a program to install an icon on the Windows desktop that will run the program. Word Tales has no such program and its manual asks that you start the program from the File Manager. You can create your own icon and .PIF file to run Word Tales. I feel it is an oversight and inconvenience that Word Tales does not create a program group or icon for the user. Word Tales begins with a couple of unimpressive opening animation sequences, then a green creature named Milo introduces himself and invites the child to play. The Control Room consists of 5 small video screens, a larger video screen and a control unit with on/off buttons and a volume slider. Also shown are some very small characters that become animated when clicked upon. The larger screen occasionally shows Milo and the smaller screens are the entryway to the Word Tales drills. Click on any of the five smaller screens to begin play. Upon completion of 5 Word Tales, the child will be sent back to the control room and one of the screens will have the image of a bonus arcade game. Gameplay is very simple. After clicking on one of the video screens, the game screen is shown. It consists of one large window with 3 smaller windows on the right side of the screen. An object is displayed in the large window and below it is the word for it minus the first letter. On the left of the screen are 3 letters to use to fill in the blank. Milo is pictured in the upper right corner of the screen and he will ask the child to find the first letter as he pronounces the word. Below Milo is a black box which will be used in the next screen. Below that are a green door and a red door. Clicking on the red door will take the child back to the control room and clicking on the green door will take him to the next exercise without finishing the current one. Upon clicking on the correct letter, the child will be told his choice is correct and he will be rewarded with an animation surprise. Then the picture in the main window will be replaced with a new one containing many objects. The child now is asked to click on all objects which start with the same first letter as the original object. In the black box on the right side of the screen will be a number of blank lines equal to the number of objects which must be found. When an object is found by clicking on it, Milo will pronounce the word and it will be displayed in the black box. The object will also be animated as a reward. Upon finding all the objects, the entire screen will be animated while bright music plays. Then the child will be sent to the next Word Tale or if he has completed 5 tales he will return to the control room where he can choose to play the arcade game. The object of the arcade game is to use a robot to bounce apples falling from a tree into buckets on either side of the screen. The game is not as simple as it sounds as the top of the robot is curved causing the apples to fly at odd angles and the player only gets 4 bounces off the top of the robot or the ground before the apple disappears as a splash of applesauce. The gameplay seems to be inordinately hard and I have yet to get more than a few apples into the buckets. Graphically, this program is not particularly impressive. Animations tend to be slow and are sometimes jerky. Sounds are not synced with the animation. Still graphics could be more colorful and detailed. The sounds and music used in Word Tales are above average. The music is interesting and varied. Milo's voice is quite clear and easy to comprehend. The interface is another of the point and click variety. Beside the problem of no installation program, when starting the program there are various options for gameplay but these involve holding down different keys or clicking the mouse. It would be much easier if the program allowed the parent to create a configuration file on the hard drive and have that control the different options. On the child's side, operation is quite simple. Negative feedback is very gentle but positive feedback is lacking in enthusiasm. Play value is about average. My children did not display a great deal of interest in this program. One shortcoming that I see is that each letter only has 1 Word Tale. Once a child has done all the letters a few times, he will lose interest. The MPC version only used 21 megs of storage on the CD-rom and that blank space could have been used for more lessons. Since most stores charge a premium for the CD-rom version versus the floppy version, one could reasonably expect more value from this version and it doesn't appear to be delivered to me. Educational value is good. Children will learn the sounds and the letters of the alphabet. Children will also learn many vocabulary words and learn to associate the words with pictures of the objects. In my opinion, bang for the buck is only a little higher than average. If you can find this title during special sale, it is a fair acquisition but I cannot recommend purchasing it at full retail. Graphics............6.5 Sounds..............8.5 Interface...........6.0 Play Value..........6.5 Ed. Value...........8.0 Bang for the buck...6.5 Average.............7.0 Next time, I'll run a listing of the average scores of all programs reviewed so far as well as a review of Micrografix Crayola Amazing Art Adventure. Of special note..... PLATO TRO Learning, Inc. A few weeks ago I mentioned an offer for discounts on from TRO Learning, Inc. on their line of PLATO software for the home. I would like to provide more information on PLATO that I have gathered through correspondence and an interview with John C. Super, Vice President Strategic Sales and Planning. First will be the letter I received, then some notes from the interview. I would like to thank Mr. Super for his cooperation in providing further information about his company. "TRO Learning, Inc. acquired PLATO from Control Data Corporation in September, 1989. Since that time, we have made a substantial investment in the product to help it better serve education and workplace markets. As we have continued to expand our sales in these areas, we have consistently been asked if there was any way we could bring the instructional power available in learning labs to home computers. We have begun to do so with the release of 'Math For All Ages'. This version of PLATO has been specially configured for home use. We simplified the extensive education management system to allow parents and students to easily enter and use the system. Since CD-ROM systems are not yet widely used in the marketplace, we made the courses available for hard disk installation in this first version. A unique course install/de- install feature allows for easy free disk space management. Later this year, we will add to the PLATO capability by releasing a CD-ROM version with audio capability. Math is our first focus area. During September, we will make available reading, writing and life skills courses. Also, we will add complete geometry, pre-calculus, and calculus courses to 'Math For All Ages'. Finally, we are considering the possibility of releasing several of our workplace specific courses if our market evaluations indicate they are suitable for home delivery. Sincerely, John C. Super Vice President Strategic Sales & Planning" I talked to Mr. Super on July 5th and he told me a great deal about TRO Learning and PLATO. The PLATO curriculum includes lessons for students from 2nd grade through college studies. PLATO also has individual programs for teaching life skills such as job seeking, career evaluation and life coping skills such as understanding yourself and others. All of these programs are currently available for use on either mainframe computers or with LAN networked systems. TRO is hoping to later introduce a series of programs to teach parenting skills. TRO also offers workplace courses for building communications skills, team building and leading, and the use of statistical process control. These concepts and skills are all part of Dr. Deming's Total Quality Management approach to business. His ideas have been implemented in businesses all across the world, most successfully in Japan. One of the better American examples is Saturn, the newest division of General Motors. TRO is now moving to simplify the core management program for use on single-station home computers. A core program will manage all the various modules that you may purchase. If hard drive space becomes minimal, modules may be temporarily removed from the system and reinstalled later. Modules will be made available on CD-rom in the future. An upgrade path will be provided for the owners of the floppy disk modules, but the details and costs of the upgrade have not been finalized at this time. The CD-rom versions will add vocalization of the problems and lessons along with animations. The PLATO curriculum uses tutorials, exercises, applications and review, each with feedback, to teach the student. Once a student has completed a module, he can go back to it later for self-assessment or review of the subject matter. TRO currently sells directly to schools and alternate learning facilities. They are now implementing direct-to-home marketing via their toll-free information and ordering service at 1-800-44-PLATO (1- 800-447-5286). The company's directors are still contemplating the best method of retail distribution so it will probably be a while before you can purchase these programs at CompUSA, Best Buy, Circuit City, etc. Call the toll-free number and request a catalog of TRO Learning's PLATO curriculum. In the future, software demos will be available. I hope to review the software demo and provide more information about the adult curriculum in a future article. As always, I thank you for reading! ____________________________________________ > ProComm Plus v 2.0 Windows STR FOCUS! A Cut Above.... """"""""""""""""""""""""""""""""""""" DIFFERENCES BETWEEN PROCOMM PLUS FOR WINDOWS 2.0 AND 1.02 NEW! ---- FAX - seamless fax integration with support for Class 1, Class 2, and SendFax modems; fax viewer with 12.5%, 25%, 50%, 100% image zoom; fax image rotation for faxes received upside-down; coversheet editor allows you to create your own coversheets; scheduler for unattended fax transmissions; support for local and remote polling. User-customizable Action Bars Load up to five separate Action Bars made up of the icons of your choice. These icons can run a Windows ASPECT script file, DOS or Windows program, transmit text, or dial an on-line service or voice phone number. Easy-access interface now includes the Quick Select bar, allowing point- and-dick changes for terminal emulation and communication settings, modem lights (great for internal modems), receive and transmit buffer graphs, real time clock, and more. Setup and Dialing Directory also feature a new look with easily-recognizable buttons and sub-buttons. Dialing Directory - supports data, fax, and voice phone numbers; entries can be moved into groups; support for 'traveling' dialing directories that will automatically include '1+(area code)' when necessary; support for phone company calling cards (AT&T, Sprint, MCI, and user-definable); assign up to 5 Action Bars to any directory entry. Automatic detection and identification for over 700 modems. PROCOMM PLUS for Windows version 2.0 will examine your system and identify the modem and COM port you are using! The Windows ASPECT script language now supports global and local arrays, and has removed limits on the use of controls such as,checkboxes, listboxes, etc. Automatic conversion of Dialing Directories, ASPECT scripts Meta Key setups and more from PROCOMM PLUS for Windows 1.x. And if you're a WinFax Pro 3.0 user, we'll take'@our Phone Book and transform it into a PROCOMM PLUS for Windows 2.0 Dialing Directory ... hassle free! File transfer protocol IND$FILE for use with IBM mainframes. Supports VM- CMS, MVS-TSO, and other operating environments. Full-featured CompuServe script that supports off-line mail reading and integrated phone book as well as forum message threading. The MCI script now also provides off-line reading. Capability to add external, DATASTORM-provided terminal emulations (.DLT's). These emulations (such as Minitel) can be downloaded from the DATASTORM BBS (when available) for seamless integration within PROCOMM PLUS for Windows 2.0. PWEDIT, the PROCOMM PLUS for Windows version 2.0 script/text editor, which can edit large files and includes automated access to ASPECT specific tools (compiler, dialog editor, user window builder), WINLINK, a PC to PC file transfer script which allows the tagging of files and directories for quick and easy transfer between machines. Great for notebooks and laptops. Built-in MAPI awareness provides Network E-mail users with mail hooks for forwarding CompuServe or MCI Mail messages, faxes, and text from the scf een or scrollback buffer. AND IMPROVED! ------------- Host Mode now offers fax integration. Callers can specify files to have faxed back to, them. Each user can have access to private and public directories. New network extensions included in the package to support NCSI/NASI and NetBIOS connections. The Scrollback Buffer now supports up to 1300 pages of text and graphics which have previously scrolled off the screen, exactly as they were originally displayed in full color. Rapid dial can now dial groups of Dialin Directory entries. BBS Doorway mode for sending IBM-PC scan codes to BBS doors. Print logging now features a TrueType font for accurately printed screens. Support for Caller ID, Distinctive Ring, and fax and data call discrimination (automatically switches to fax mode for incoming fax calls and data mode for data calls). Requires a modem capable of these features. Meta Keys and Keyboard Remapping now support internal PROCOMM PLUS for Windows functions. Easier to use Setup and Dialing Directory interfaces. Improved organization of menus. File Clipboard now supports Windows 3.1 Drag-and-Drop capability. Next week.... a detailed review of DataStorm's ProComm Plus v2 for Windows. _________________________________________________ > WILDCAT & QEMM STR Spotlight """""""""""""""""""""""""""" WC DESQview and Wildcat BBS --------------------------- Quarterdeck Technical Note #282 WILDCAT.TEC =========== by Brian P. Doud Last revised: 6/28/94 Subject: Troubleshooting and configuring Wildcat!BBS under DESQview. OVERVIEW -------- There are several issues that need to be taken into account when setting up a BBS (Bulletin Board System) under DESQview. Though Wildcat! is the focus here, many of the concepts presented here may apply to other DESQview-aware BBS systems as well. In addition, much of the information covered here can be applied to DESQview/X. The topic of running a multi-node BBS inside DESQview is often confusing, primarily because of the lack of information available on the subject. With this technote, it's hoped that some of the fears and problems associated with BBSes in DV will be alleviated. There are many issues not covered here which more than likely have to do with the configuration of the BBS in question, rather than DV or DVX. Some of the confusion associated with BBSes is in the terminology, so a few of the commonly used terms will be clarified throughout this document. NODES ----- A BBS node is the way for a caller to contact a BBS. It acts almost like an interactive answering machine, picking up calls as they come in, then sending information back to the caller. On a Wildcat!BBS, the node program (WILDCAT.EXE) is started within a batch file, which assigns a node id to each node so the BBS software can tell the difference between them. The batch files for multi-node BBSes are usually identical except for the node id, so great care must be taken to use one node id per batch file. Repeating id's over several files can result in incorrect operation of the BBS. Though a lot goes on in a node's operation, it can be treated pretty much like any other program that is run in DV. There are two main processes that go on when a node starts that can be related to DESQview. The first is the loading of the node program itself. It requires some minimum amount of memory, so it is important to make sure that the system has been configured to provide DESQview windows as much memory as possible. The other thing that occurs is the initialization of the modem. When a problem occurs with the modem's initialization or operation, it can come from a variety of sources, so the true nature of the problem must first be determined. MODEMS ------ Modem problems are, in the vast majority of cases, an issue of hardware rather than software, so DESQview is usually out of the equation when trouble arises. However, there are some things to keep in mind when the BBS isn't functioning correctly as a result of a modem problem. The first thing to do once the BBS has been set up and testing of the nodes begins is to run the nodes individually in DOS. This will ensure that the node works with the existing hardware and software configuration. This way, it can be determined whether any problems are related to DESQview. If a new problem arises after the BBS has been operational for some time, this procedure should be tried again, to make sure the problem is not related to DESQview. DESQVIEW CONFIGURATION ---------------------- When setting up a BBS under DESQview, the first thing that should be checked is DESQview Setup, particularly the Performance section; this will help to prevent problems down the line. For best results, the Task Processing Time (Clock Ticks) should be set to 2 foreground/2 background on a 486 machine, 3 foreground / 3 background on a 386 machine. Also, Optimize Communications should be set to Y for the benefit of high speed modems. Additionally, there are several settings within the DESQview .DVP file for the nodes which must be carefully set. What follows are some of the key .DVP settings, and some notes about each (the option in parentheses indicates the DVX wording). - Memory Size (DV and DVX): tells DV the minimum amount of conventional memory necessary to start an application. The Wildcat! manual recommends 350K, though this number may be changed if necessary. - Program (DOS Command): specifies the .EXE, .COM, or .BAT file that is run. When running a multi-node setup, make sure that each .DVP is using its own unique batch file. Failure to do this can result in the conflict between nodes. This cannot be stressed enough; many of the problems between nodes are the result of more than one node using the same batch file--this WILL cause a problem, and must be avoided. - Writes Directly to screen (DV and DVX): tells DV whether the program writes its information directly to the screen rather than allowing DV to manage the video. This option is an informational setting; it tells DV how a program operates, rather than what DV should do to the program. Since Wildcat! is DESQview-aware, this option should be set to N. - Virtualize text/graphics (Virtualize text): tells DV whether it should try to put the program in a window. Since Wildcat! is DESQview-aware, this option should also be set to N. - (Display DOS Window): this DVX-only option specifies whether a DOS window should be displayed before the application attempts to start. While this is generally unnecessary for X Window applications, it should be toggled on for DOS programs. - Uses its own colors (DV and DVX): set this option to Y in DV or toggle it on in DVX to allow the node to start in its normal display colors. Setting this option to N will cause the window to display text in the colors set in DESQview Setup. - Can be swapped out (DV only): communications programs should not be swapped to disk, as they will lose the phone connection; this option must be set to N. These are the most notable settings in DV and DVX that must be specifically configured. For more information, please consult the Wildcat! documentation. MEMORY ------ Memory in DESQview is arguably the most difficult aspect of DESQview to configure. Fortunately, BBS node software doesn't usually require an unusually large amount of memory. The advantage of running a multi- node BBS under DESQview is the ability to run other applications concurrently with the BBS software. This advantage can be compromised when that application requires significantly more memory than the node software. A common hardware device used in conjunction with a multi-node BBS is an intelligent multiport board, such as that offered by DigiBoard or Arnet. This device arbitrates COM ports through an interface board rather than through standard serial ports. This is certainly an advantage for BBSes of 5 or more nodes in size, as it eliminates the need for several multiport serial cards. A slight disadvantage is that these boards use a 64K area between 640-1024K to function. This limits the amount of High RAM available, as the area will need to be excluded with a parameter on the QEMM386.SYS line in the CONFIG.SYS file. In order to assist in any way possible, we have other technotes which cover this process in greater detail. There are two technotes that discuss the subject of getting more memory for each DESQview window. For DV, you need #161 - WINSIZE.TEC; for DVX, #252 - MAXWINDO.TEC. Whichever one you need, the problem will likely be corrected by following the suggestions enclosed. DOORS ----- A door, simply put, is a DOS shell. A door is the method for DOS applications to be run in a node. There are many types of doors, ranging from the most common--a mail door--to innumerable game doors. The interface to this is frequently a TSR that is run in the batch file that starts the node. Front Door is one such type of interface program, though there are others available. A frequent exception to this is mail doors, which are generally handled by the BBS software itself, without the need for a door interface program. With regard to DESQview, the most common problem is that of the door program exiting shortly after startup, or simply not loading at all. At times, an error message is seen which indicates a memory problem. Usually the reason for this is that the program is requiring an amount of conventional memory that just isn't available in that window. This problem should be handled in the same manner as any program that has insufficient memory to run under DV or DVX: get more memory to the window(s). FINAL NOTES ----------- As mentioned previously, the information in this technote is geared toward troubleshooting problems with multi-node BBSes, particularly Wildcat!, in DESQview and DESQview/X. Some of the problems encounted, most notably with hardware, are independent of the multitasker. In those situations, it is advisable to consult the manufacturer of the particular hardware in order to get it properly configured. This technical note may be copied and distributed freely as long as it is distributed in its entirety and it is not distributed for profit. Copyright (C) 1994 by Quarterdeck Office Systems """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" :HOW TO GET YOUR OWN GENIE ACCOUNT: _________________________________ Set your communications software to Half Duplex (or Local Echo) Call: (with modem) 800-638-8369. Upon connection type HHH (RETURN after that). Wait for the U#= prompt. Type: XTX99587,CPUREPT then, hit RETURN. GEnie Information copyright (C) 1991 by General Electric Information Services/GEnie, reprinted by permission """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" ___ ___ _____ _______ /___| /___| /_____| /_______/ The Macintosh RoundTable /____|/____| /__/|__| /__/ ________________________ /_____|_____|/__/_|__|/__/ /__/|____/|__|________|__/ /__/ |___/ |__|_/ |__|_/____ Managed by SyndiComm /__/ |__/ |__|/ |__|______/ An Official Forum of the International Computer Users Group *** STReport available in MAC RT *** ASCII TEXT for ALL GEnie users! MAC/APPLE SECTION (II) ====================== John Deegan, Editor (Temp) > Word Perfect NEWS STR InfoFile """""""""""""""""""""""""""""" F A C T S H E E T N O V E L L G R O U P W I S E 4.1 Enhancements for End Users In an unprecedented product release, WordPerfect is releasing Novell GroupWise 4.1 on 12 client platforms, all of which are identical in functionality and feature sets (aside from platform-specific features). The product is built on a "C" engine, containing all the core functionality for both clients and servers. All the features and functions are in the GroupWise engine code, the code is then ported to each of the client platforms, making GroupWise the only seamless cross-platform messaging system on the market. Novell GroupWise 4.1 is a fully integrated messaging application that combines electronic mail, personal calendaring, group scheduling, task management, rules-based message management and workflow routing into a single application. New enhancements to the products include Simple MAPI support, Custom Message and Custom Command capabilities for the Windows client, AOCE and AppleScript for the Macintosh Client, Native PowerMacintosh Client, seven new Unix clients, Electronic ListServer capabilities, and a new line of mobile computing solutions which include Macintosh Remote, Telephone Access Server and Pager Gateway. Electronic Mail: E-mail is the foundation and most utilized component of GroupWise. Through the GroupWise e-mail component, users can communicate with any other GroupWise user or non-GroupWise user in their organization. Users can send messages to other users anywhere in the organzation within a matter of seconds. And through GroupWise's connectivity solutions, users can communicate with almost any other e- mail user in the world. Personal Calendar: The personal calendar in GroupWise enables users to keep track of personal and scheduled appointments, meetings, and events. The product ships with several predefined calendar views including a day and week view with windows for notes and tasks. Users can also design their own calendar views to view calendar information in a format that makes sense for them. GroupWise also provides users with native printing capabilities for the supported client platforms. Group Scheduler: Through the scheduling component of GroupWise, users can schedule individual users, groups of users, and resources for appointments, meetings, and events. The Busy Search function enables users to check calendar conflicts across post offices and platforms spanning multiple time zones. While a user can retrieve and view several users' calendars side-by-side on the same screen to see when they have available time, the confidentiality of the other users' calendars is maintained. Task Management: Similar to sending an e-mail message or scheduling an appointment, a user can assign another user a task. A specific date and time can be assigned for the scheduled task to appear on the assignee's task list, and the sender can specify the priority of the task when it appears on the assignee's calendar. A completion date and time can also be specified for the scheduled task. Ordered Distribution: Serial routing in GroupWise is accomplished through the ordered distribution feature. Ordered distribution enables users to send a single message to a specific group of people one-by- one. After the message is delivered to the first user in the distribution list and that user marks the message complete, it is automatically routed to the next user on the list. Rules-Based Message Management: To help users deal with information overload, GroupWise includes advanced rules for message management. Rules enable users to predefine an action or any number of actions on incoming and outgoing e-mail messages, schedule requests, scheduled tasks and personal messages. Some of these actions include forward, reply, move to a folder, delete, reject, and delegate. Rules can be triggered by any word or combination of words in any part of the message. Status Tracking: Through the information screen in the GroupWise Out Box, users can determine if and when any message is delivered, opened and deleted; who has completed and who is holding a routed message; and who has accepted, rejected, or delegated scheduled requests. The Out Box also enables users to retract, modify and resend schedule requests, scheduled tasks, and unopened e-mail messages. Proxy: Through Access Lists, users can grant read or read/write access to their personal calendars, e-mail messages, tasks, and notes. However, messages marked private cannot be accessed by authorized proxies. A user can also grant other users access to message notifications and calendar alarms. Enhancements to the Windows Client Improved and simplified installation of the Windows client for end user workstations Improved third-party access, including new capabilities such as accessing information in the Address Book, and accessing any item in the GroupWise 4.1 system (e.g., mail messages, appointments, and tasks) without opening or closing any of the windows on the screen. Support for Simple MAPI-enabling integration between GroupWise 4.1 and any other Simple MAPI-compliant application Integrated remote capability into the Windows client, which allows the Windows client to run on an Intel-based laptop with the same executable program that runs on the network. This eliminates the need for retaining two copies of the software on a laptop that is connected to the network and also work off-line. Support of PerfectFit Technology, allowing greater interoperability with all WordPerfect Windows products, including enhancements to the macro language, Coaches and user interface tools. Improved performance when running the Windows client under OS/2, reducing the amount of polling by the notify function The ability to attach a file with a rule Ability to automatically set alarms on personal items based on preference settings Ability for corporate developers and VARS to create Custom Messages and Custom Commands Enhanced View Designer to allow macros to be added to the recipient personality of a custom view Custom Messages enable users to extend the electronic messaging services of the product to other applications. Through the use of custom message mechanisms, other applications can be registered in the system and identified in a user's In Box with a unique message type icon. Based on the conditions defined in a custom message, an executable or DLL can be executed to act on the information contained in the custom message. In addition, through Custom Messages an application can use the store-and-forward mechanisms of the GroupWise system for providing inter-process communications (IPC). This can be used by technologies such as OBEX which needs a transport mechanism to exchange, update, and publish information. Example #1: An electronic form from Novell InForms can be represented in the GroupWise In Box with a unique icon. No longer will an electronic form need to travel through the system as an attachment to a mail message or assigned task. In addition, when opening an electronic form, the custom message will automatically be opened into the InForms Filler program. Example #2: When a completed Novell InForms electronic form is returned to the sender, the custom message will be able to detect that the form is completed and automatically place it into the database specified for that particular form. Custom commands enable users to access other Windows applications through any GroupWise 4.1 for Windows pull-down menu. Custom commands can also be incorporated into any message view, which could then trigger any action or set of actions. Enhancements to the Macintosh Client Support for AppleScript Support for AOCE that will enable GroupWise 4.1 for Macintosh users to create messages in GroupWise views and send them to PowerTalk users Support for drag and drop of attachments Integrated remote capability into the Macintosh client allowing it to run on a Macintosh Powerbook with the same executable program that runs on the network. This eliminates the need for retaining two copies of the software on a laptop that is connected to the network and is also used off-line. Improved Address Book functionality The ability to define external addresses in the Address Book Support of administrator-locked preferences, including dimming of locked elements Native support for PowerMacintosh Improved support for viewing attachments through SCC viewing technology Improved printing with support for printing multiple calendar formats Enhancements to Unix Clients New Clients: Hewlett-Packard UX (HP 9000), IBM AIX (IBM RS/6000), SCO UNIX, Data General UX (AViiON), Sun Solaris 2.x, SunOS 4.1.3 (Solaris 1.X), and SVR4 for Intel platforms (reference platforms NCR & Novell UnixWare) Support for multithreaded, multitasking application for the X Window System Support for Resizable views Mail-enabling technology for WordPerfect 6.0 for Unix Enhancements to DOS Client Improved and simplified installation of the DOS client for end-user workstations Upgraded Speller and Thesaurus to be compatible with WordPerfect 6.0, 6.0a, and 6.0b for DOS Mobile Computing Support WordPerfect offers a wide variety of mobile messaging products that enable users keep in touch with information while away from the office. Novell GroupWise 4.1 provides customers with remote access through Remote GroupWise 4.1 for Windows, Macintosh, and DOS. All three remote applications allow users to connect to the GroupWise system through either direct, asynchronous, or wireless connections. Customers can also access the messaging system through any touchtone telephone using the Telephone Access Server; and users can access other users through the GroupWise paging services. Remote for Windows, Macintosh, and DOS: GroupWise Remote products provide mobile users with the same features and functions found in GroupWise, enabling users to send and receive e-mail messages, schedule meeting and tasks, and update personal calendars. The remote product will also allow users to take advantage of GroupWise's workflow capabilities. Unlike other e-mail vendors, WordPerfect licenses a single mailbox for GroupWise users, regardless of platform or locations. When GroupWise Remote users download their mailbox while out of the office or while connected to the network, they are downloading a copy of their mailbox from the server. Other Remote features include: Download and upload filtering capabilities based on message type, message size, attachment size, and message priority. In addition, users can download and upload folders, address lists, rules, and personal and system groups. Calendar and mailbox synchronization Background processing for Windows and Macintosh Remote Direct or modem connection Time-zone synchronization Telephone Access Server Through the Telephone Access Server (TAS), users can send and respond to e-mail messages; accept, decline, and send meeting or appointment requests; listen to and update their calendars, accept, decline, or send tasks, and listen to and send notes. Users can also determine if any message they sent was delivered, accepted, acted upon, and deleted. In addition, users can have any calendar item or message faxed to any location if the GroupWise Fax/Print Gateway is also installed on the system. To convert text messages into audio messages that can be heard through the telephone or computer speakers, WordPerfect licensed the OS/2 version of Smooth Talker by First Byte. TAS requires that Dialogic Boards be installed in the server machine. The boards act as an interface to the server and allow the server to communicate with multiple telephone lines simultaneously. Pager Gateway The Pager Gateway gives users the ability to send pages through local, regional, and national paging services. The gateway can be used in conjunction with, but is not limited to the national paging services of SkyTel, the Regional services of US West, and the local services of the Motorola Site Connect Server. Additional features of the gateway include: Full status tracking through the GroupWise Out box. Status indicates page transmission and page content Ability to send all GroupWise message types (e-mail, appointment, task, phone message, and note) to a pager Powerful addressing that allows pages to be sent to users configured in the GroupWise 4.1 system, as well as to people with pagers not in the GroupWise system. In addition, the pager gateway allows pages to be sent to configured and unconfigured service providers. Compatibility with GroupWise rules that allow pages to be sent based upon messages arriving at or leaving the users mail box Compatibility with any paging device including mobile hard-copy pagers, the Apple Newton with a MessagingCard and Motorola's NewsCard Delayed paging allows pages to be sent at a given date and time in the future. Charge-back accounting interface for all pages sent Priority paging allows high-priority pages to be transmitted before low-priority messages. Supports both numeric and alpha-numeric pagers standard GroupWise 4.1 gateway features also appearing in the Pager gateway: include: remote administration through the GroupWise Administration program, common installation, common configuration, process logging Allows users to specify the number of characters sent. Electronic ListServer Made popular by the Internet, ListServer programs provide a means of sharing non-replication-dependent information through the use of electronic mail. ListServers allow e-mail users to join forums of discussion and automatically receive messages that are sent to that forum. In GroupWise, a list is created by defining a mailbox to which users can send messages on a particular topic. To be a recipient of a particular list or forum, users send a message to the specified mailbox with the word "subscribe" in the message text and they are then added to the mailing list used to distribute messages sent to the list. All messages and associated attachments are distributed to each subscriber. All list participants are maintained as Blind Copy recipients on the list to preserve the privacy of each participant. Once the user has been added to the list, GroupWise will send to the user a custom command that will automatically establish a rule that will move any incoming message from the list to a specified folder which is also established by the custom command. __________________________________________ FIFTY NEW AND ENHANCED PRODUCTS TO BE RELEASED WITH NOVELL GROUPWISE 4.1 MESSAGING SYSTEM All Novell GroupWise 4.1 products completely compatible with WordPerfect Office 4.0a OREM, Utah July 7, 1994 Novell Inc. (NASDAQ:NOVL) and WordPerfect, the Novell Applications Group, today announced Novell GroupWise 4.1, which features 28 new products and 22 product upgrades to WordPerfect Office 4.0a. The new product line provides enhanced features and functionality for end users, MIS and technology executives. GroupWise 4.1 is a fully integrated messaging application that combines electronic mail, personal calendaring, group scheduling, task management, rules-based message management and workflow routing into a single application. The product comprises 12 client desktops, five remote operating systems, 10 server platforms and 23 gateways, making it the most open and scalable solution in cross-platform, enterprise-wide electronic messaging. "GroupWise has been designed to balance the needs of three computing groups within an organization: end users, MIS managers and technology executives," said David V. Clare, senior director of marketing, Workgroup Applications at WordPerfect. "Workgroup applications can no longer be developed for end users or system administrators alone; robust feature sets must be provided for every group that interacts with the product." "WordPerfect is not only the first workgroup vendor to ship all the components of a messaging system simultaneously; it is also the only vendor to provide each computing group in the organization with significant product enhancements for their area of responsibility," said Clare. Ron Raes of Weyerhaueuser Mortgage said, "WordPerfect Office 4.0a currently allows our users to communicate with each other in our local offices as well as our remote offices. The product helps us meet our demanding business needs by automating workflow and allowing us to get at information more quickly. Now that GroupWise is Simple MAPI compliant, it will allow our users to mail-enable their word processing and spreadsheet applications, making it easier for them to distribute information to each other and Weyerhaueuser's sister corporations." Enhancements for End Users -------------------------- Client Platform Support: GroupWise 4.1 provides client support for 12 computing platforms, and with the exception of platform-specific features, all clients are identical in functionality and feature sets. New with the release of 4.1 is a native PowerMacintosh client and support for seven Unix environments, including Hewlett-Packard UX (HP 9000), IBM AIX (IBM RS/6000), SCO Unix, Data General UX (AViiON), Sun Solaris 2.x, SunOS 4.1.3 (Solaris 1.X), and SVR4 for Intel platforms (reference platforms NCR & Novell UnixWare). Openness: WordPerfect designed GroupWise 4.1 to be more open by using accepted open messaging standards. Support for Simple MAPI has been added to the Windows client, allowing users to mail-enable any other third-party product that also supports Simple MAPI. AOCE and AppleScript support have also been added to the Macintosh and PowerMacintosh clients. In addition to industry standards, GroupWise supports PerfectFit technology, allowing for greater interoperability with all WordPerfect Corporation Windows products. Custom Messages and Custom Commands: New to GroupWise 4.1 for Windows is the capability to extend the electronic messaging services of the product to other applications. Through the use of custom message mechanisms, other applications can be registered in the system and identified in a user's In Box with a unique message-type icon. Based on the conditions defined in a custom message, an executable or DLL can be executed to act on the information contained in the custom message. Custom commands enable users to access other Windows applications through any GroupWise 4.1 for Windows pull-down menu. Custom commands can also be incorporated into any message view which could then trigger any action or set of actions. Electronic ListServer: Made popular by the Internet, ListServer programs provide a means of sharing non-replication-dependent information through the use of electronic mail. ListServers allow e-mail users to join forums of discussion and automatically receive messages that are sent to that forum. In GroupWise 4.1, a list is created by defining a mailbox to which users can send messages on a particular topic. To be a recipient of a particular list or forum, users send a message to the specified mailbox with the word "subscribe" in the message text and they are then added to the mailing list used to distribute messages sent to the list. All messages and associated attachments are distributed to each subscriber. List participants are maintained as Blind Copy recipients on the list to preserve the privacy of each participant. Mobile Computing: WordPerfect provides a large variety of mobile messaging products that help users keep in touch with information while away from the office. In addition to providing Remote GroupWise 4.1 for Windows and DOS, WordPerfect is also releasing a remote package for Macintosh. All three remote packages are able to utilize both asynchronous and wireless connections. Also new with the 4.1 release is the rules-based Pager gateway which connects users to local, regional and national paging services and the Telephone Access Server, which enables users to use a touchtone telephone to listen to and send messages. Enhancements for MIS -------------------- Installation: The GroupWise Administration program now provides an "assisted install" procedure that instructs the installer on each necessary procedure to complete the install. The installation of a single GroupWise post office and clients can now be accomplished by a novice computer user with the appropriate network access in less than two hours. Additional installation enhancements include: simplified client installation program, automatic update of locally-installed WordPerfect Office 4.0a client software and directory synchronization with the NetWare bindery. Improved Up-time Support (24x7): New with GroupWise 4.1 is complete 24x7 (24 hours a day, 7 days a week) up-time support for server and database maintenance. This includes on-line automated database maintenance by server processes which automatically maintains the integrity of the system databases. Also new is automated reporting of problem files to the administrator and support for Simple Network Management Protocol (SNMP) for NetWare Loadable Modules (NLM). Administration Support: The GroupWise Administration program provides scalable enterprise-wide administration capabilities, including central and distributed administration, automatic directory synchronization between domains and electronic software distribution. All GroupWise 4.1 products are fully plug-and-play compatible with WordPerfect Office 4.0a, allowing customers to upgrade the components of their systems one piece at a time without losing information or functionality. Enhancements for Technology Leader ---------------------------------- Client & Server Architecture: GroupWise clients span 12 desktop platforms and servers that span 11 operating systems are all built on the same core-code engine, making them identical in functionality and feature sets. All GroupWise features reside in the GroupWise engine, which is then ported to the appropriate platform or operating system. This level of code integration enables the clients and servers to work interchangeably, with complete integration of functionality across the enterprise. Enterprise Scalability: GroupWise 4.1 provides high-capacity server support for better performance, high up-time characteristics and increased administration capabilities on the servers. Server platforms supported include NLMs, OS/2, DOS and the previously mentioned seven versions of Unix. Both the Message Server (MS) and Office Server (OFS) are supported natively on OS/2. Support is also provided for native TCP/IP communications between OS/2 and Unix versions of the server processes, and universal naming conventions (UNC) mappings for connections made by the NLMs. Connectivity/Interoperability: Connectivity between GroupWise and foreign e-mail systems has been significantly enhanced at the 4.1 level. The enhancements include better co-existence with other e-mail systems, including the Internet, X.400, and SNADS; interoperability and directory synchronization between GroupWise and OfficeVision/VM (OV/VM), Lotus cc:Mail, and NetWare Global MHS; and a move user utility for customers migrating from OV/VM or cc:Mail. WordPerfect is also providing a GroupWise Async Gateway for OS/2, incoming fax capabilities for the Fax/Print Gateway, a new Pager Gateway with support for local, regional or national paging services and SMTP Gateways for all seven supported Unix environments. Pricing and Availability ------------------------ GroupWise 4.1 Client/Administration Packs (which include 5 licenses) for all platforms each have a Suggested Retail Price of $695. Additional licenses range from $135 for one additional license to $9,500 for an additional 100 licenses. The Message Server Pack is available for the following prices: DOS, $495; OS/2, $1,495; Unix, $1,995; and NLM, $2,495. All products are scheduled to release in August 1994. WordPerfect, the Novell Applications Group, is a worldwide leader in providing business, workgroup, consumer and electronic publishing software. Driven by its vision of helping the world communicate, the group delivers network applications that dramatically improve the way people work and communicate. WordPerfect is widely recognized for its multilingual and cross-platform software solutions and is the industry's premier provider of customer support. WordPerfect markets software in 28 languages and in 117 countries. Novell, Inc. is the leading computer networking company worldwide, developer of network services, specialized and general purpose operating system products, standalone to network applications, and programming tools. The networks Novell serves span from small businesses to major enterprises to global internetworks. Novell s NetWare, UnixWare, AppWare and WordPerfect families of products provide matched system components for sharing information resources within multivendor network computing environments. All brand and product names are trademarks or registered trademarks of their respective companies. _______________________________________ > WordPerfect Support Guidelines STR InfoFile """""""""""""""""""""""""""""""""""""""""""" WordPerfect Corporation InfoShare Information Fax Service (800) 228-9960 Title: Customer Support Service Options Number: 1392-6/94 WordPerfect's Classic Service Business Workgroup Consumer Applications Applications Products Audience All Customers who have purchased and registered WordPerfect Corporation products. Benefits Toll-free call Toll call Toll call Six months of 90 days of Free Support free support free support for the current Front-line Front-line version, plus technicians technicians a 90-day upgrade Mon.-Fri.; 7 Mon.-Fri.; 7 window a.m.-6 p.m. MST a.m.-6 p.m. Products Supported WordPerfect WordPerfect Main Street Office Products 5.1+ for DOS 3.x and 4.x Clip Art Home 6.0 for DOS all Platforms Clip Art Office 5.2 for Windows 3.x and 4.x Clip Art Premium 6.0 for Windows Gateways Collection 3.0, 2.1 for Symmetry 4.1 (CD ROM) Macintosh all Platforms ExpressFax + 3.0 6.0a Integration for Windows for OS/2@ WordPerfect Grammatik DOS/ 5.0, 5.1 for InForms Windows all Unix* 1.0 all versions 5.0, 5.1 for platforms InfoCentral 1.0 VMS* Kap'n Karaoke LetterPerfect WordPerfect 1.0 Presentations Random House 2.0 for DOS/ Webster's School Windows & Office dictionary 1.0 Other Wallobee Jack ConvertPerfect WordPerfect 1.0* @ Communications DataPerfect 2.2, WordPerfect 2.3* @ Works 1.0 for Language DOS Modules @ PlanPerfect 3.0 Electronic - 5.1 Publishing Shell 4.0 all Products interims* @ Black's Law WordPerfect Legal Dictionary Envoy 1.0* @ Dorland's WordPerfect Medical Intellitag 1.0* @ Dictionary Random House The following Concise applications will Dictionary be supported under Random House Classic Service College Edition until the specified Random House date: unabridged (CD ROM) WP 5.0 DOS Rhymer (July 21, 1994) WP 5.1 DOS (July 21, 1994) WP 5.1 for Windows (July 1, 1994) WP for AS/400 all versions (Dec. 31, 1994) WP DataGeneral all versions (Aug. 1, 1994) WP 5.0, 5.2 for OS/2 (Jun 1, 1994) DrawPerfect (Nov. 3, 1994) * Calls for these products are toll. @ Support for this product is from 8 a.m. - 5 p.m. MST For Classic Service phone numbers refer to your Reference Manual. WordPerfect's Priority Service Business Applications Workgroup Applications Audience Small to medium-sized accounts and end-users that desire priority access to second-line technicians on a per-incident basis; customers who need support beyond regular business hours or beyond the free support period. Benefits Priority Access Priority Access Second-line technicians Second-line technicians 800 (toll-free) and 900 800 (toll-free) and 900 phone lines phone lines 24 hours per day; 7 days Mon. - Fri.; 7 a.m. - per week 6 p.m. MST Pricing Per Incident fee $25 Per Incident fee $150 Credit card payment at Per Incident fee $ 25 time of call (800 lines) Credit card payment at time of call (800 lines) Per minute fee $ 2 First minute free (900 Per minute fee $ 6 lines). First minute free (900 lines). Products Supported WordPerfect WordPerfect Office 5.1 for DOS 2.x, 3.x and 4.x all 5.1+ for DOS platforms 6.0 for DOS 3.x and 4.x Gateways 5.1 for Windows Library all platforms 5.2 for Windows Symmetry 4.1 all 6.0 for Windows platforms 5.x for OS/2* 6.0a Integration for WordPerfect InForms OS/2 1.0 all platforms 1.0, 2.0, 2.1, 3.0 for Macintosh* 5.0, 5.1 for Unix* 5.0, 5.1 for VMS* WordPerfect Presentations 2.0 for DOS/Windows* DrawPerfect* Other DataPerfect all versions* WordPerfect Envoy 1.0* * Priority Service for WordPerfect for Macintosh and Unix is available from 7 a.m. to 5 p.m.; WP Presentations and DrawPerfect is available from 7 a.m. to 6 p.m.; DataPerfect, WP Envoy and WP 5.x for OS/2 is available from 8 a.m. to 5 p.m. MST, Monday through Friday. For Priority Service phone numbers call 1-800-228-9960 and request InfoShare document #1039, or call 1-800-321-5906 for a verbal listing. WordPerfect's Premium Service Platinum Support Gold Support Silver Support Audience Large Account Medium/Large Small/Medium Accounts Accounts Benefits Account Account Priority Management Management Access Priority Access Priority Second-line Third-line Access technicians* technicians* Third-line One Contact Four Contacts technicians* Support Infobase Four-hour Two Contacts on CD-ROM Response Eight-hour Subscription to Assigned Account Response WordPerfect Coordinator Assigned Magazine Technical Account Toll-free Call Bulletins Coordinator Mon.-Fri.; 7 Private BBS Technical a.m. - 6 p.m. Support Infobase Bulletins MST on CD-ROM Private BBS Subscription to Support Infobases WordPerfect on CD-ROM Magazine Subscription to Diagnostic WordPerfect Toolbox Magazine Toll-free Call Toll-free Call 24 hours per day Mon.-Fri.; 7 7 days per week a.m. - 6 p.m. (7x24) MST *Third-line *Third-line *Third-line technicians technicians technicians refer to SWAT refer to SWAT refer to senior and Technical and Technical and certified Research Research technicians. Specialists. Specialists. Pricing $15,000 annual $10,000 annual $2,500 annual contract contract contract ($2,500 per additional contact) Products All current and most earlier versions of WordPerfect Corporation products on all platforms. WordPerfect Corporation On-site Services and consultation is available from third-line technicians for $1500 per day, plus airfare. For more information about Premium Service programs call (801) 228-9926. WordPerfect Electronic Support Services WordPerfect Corporation also offers 24-hour, self-help service via public bulletin boards, such as CompuServe and America Online, and the following options: InfoShare To receive faxed information call WordPerfect Corporation's InfoShare at (800) 228-9960 or (801) 228-9920. WordPerfect Corporation BBS You can use WPCorp's bulletin board service to send enhancement suggestions to development, download printer drivers, utilities and troubleshooting information, and transfer problem files to customer support. Use the following numbers to access the BBS (1200-14400 baud modems): (801) 225-4414 or (801) 225-4444 SpaceWorks You can quickly search the entire WordPerfect Corporation technical bulletin database in the customer support forum on SpaceWorks. For more information and your copy of SpaceWorks software call (800) 577-2235. WordPerfect Corporation 1994 WordPerfect Corporation 1555 N. Technology Way Orem, UT 84057-2399 ConvertPerfect, DataPerfect, DrawPerfect, Grammatik, LetterPerfect, PlanPerfect, WordPerfect, WPCorp, and WPWin are registered trademarks of WordPerfect Corporation within the United States and other countries. Envoy, ExpressFax, InfoCentral, Main Street, Kap'n Karaoke, WordPerfect Communications, WordPerfect Corporation InfoShare Service, WordPerfect InForms, WordPerfect Intellitag, WordPerfect Office, WordPerfect Presentations, and WordPerfect Works are trademarks of WordPerfect Corporation worldwide. All other brand and product names are trademarks or registered trademarks of their respective companies. _____________________________________ > About Paying for Support STR FOCUS! """"""""""""""""""""""""""""""""""" Service News ============ The best support money can buy ------------------------------ by Alison Harris WordPerfect's announcement that it will start charging for support marks the end of an era. As little as six months ago it would have been almost unthinkable that virtually every shrink-wrapped software publisher would be charging for tech support. Now it is virtually unthinkable that you could get it for free. I used this space last fall to laud Microsoft on its decision to charge for support. You get better support, you get accountability, you don't foot the bill for inexperienced users who use tech support as training, and you get the software at the lowest cost possible because you pay only for the support you need. All of those reasons hold true for WordPerfect as well, but WordPerfect deserves an extra pat on the back, if only because it made support something worth paying for. Its example forced other publishers to ante up. Microsoft alone spent tons of money and hired scores of people trying to match WordPerfect's support. Long before other software publishers realized how much support factored into the sales equation, WordPerfect support was trying to delight you. You know those DJs you listen to while you're waiting on hold for software tech support? Everybody has them now but WordPerfect was the first. It knew it was a pain to wait on hold at least you could be somewhat entertained, and somewhat informed about just how long you would be waiting. WordPerfect tech support reps would even shoot the breeze about software in general if that's what you wanted to do on their dime, no less. And they would answer more questions on other publishers software in one day than many publishers would answer on their own. According to Kim Cooper, VP of customer services at WordPerfect 1,500 calls a day come in about other companies' software. At an average cost of $25 per call, you can do the math. WordPerfect never begrudged that cost, either. It was a kinder, gentler era in support, and I know it was painful for WordPerfect to see it end. It tried outsourcing its overflow tech support calls to National Tech Team (again, on its dime), and it tried setting up SWAT-style teams to handle complex training issues on-site. But, as Julie Maw of WordPerfect said on an OpCon East panel last fall, how many people can you hire? How many buildings can you build? In addition, given the $49 spreadsheets and $9.95 money-management software packages on the market these days, how much can one company afford? Would you rather have seen WordPerfect go out of business delivering free support to people who haven't bothered to tear the shrinkwrap off of their manuals? Or would you choose to have them remain financially viable and able to invest in creating new and better software applications? WordPerfect chose the latter option, and that means you get the best possible deal. You get high-quality software, and the best support money can buy from a company that has defined what support could and should be. And for that you should be thankful. ________________________________________ > WordPerfect Upgrades Tracked! STR InfoFile """""""""""""""""""""""""""""""""""""""""" MORE THAN FOUR MILLION WORDPERFECT DOS USERS HAVE UPGRADED TO NEW VERSIONS OF WORDPERFECT Easy transition tools, superior file conversions and a summer promotion encourage WordPerfect upgrades OREM, Utah July 13, 1994 WordPerfect, the Novell Applications Group, today announced that more than four million WordPerfect 5.1 DOS users have upgraded to new versions of WordPerfect. First released in 1979, WordPerfect is the best-selling word processor of all time, with nearly 17 million units sold to date. In a highly competitive and rapidly changing software industry, users continue to choose WordPerfect as they upgrade their word processing software, said Glen Mella, vice president of marketing communications at WordPerfect. Our focus on usability testing has helped us develop easier, more intuitive software that has led to a significant rate of upgrades as well as new purchases. Currently, nearly two-thirds of our word processing sales are to new customers. A recent report from Computer Intelligence InfoCorp shows that WordPerfect is the number one application for both home and large businesses.1 According to Chris LeTocq, senior research analyst at InfoCorp, WordPerfect is achieving an excellent platform balance and is maximizing its increase in user equity. WordPerfect 6.0 for DOS and WordPerfect 5.1+ for DOS remain attractive upgrades for DOS users, while WordPerfect 6.0a for Windows helps WordPerfect DOS users make the easiest transition to Windows. Easy Transition for WordPerfect DOS Users ----------------------------------------- WordPerfect 6.0 for DOS and Windows each offer transition tools that make it easy for WordPerfect DOS users to upgrade. WordPerfect 6.0 for DOS includes a WordPerfect 5.1 keyboard that retains familiar keystrokes as well as a text mode identical to WordPerfect 5.1 for DOS. The product also improves on the powerful file management capabilities that helped make WordPerfect 5.1 for DOS the word processing standard of the past decade. My clients find that everything in WordPerfect 6.0 for DOS is in just the right place for WordPerfect 5.1 users, said Kathy Ivens of Ivens Consulting in Philadelphia. They don't have to learn anything new to use the product and can discover new features at their own pace. The usability touches have made the mail merge feature so easy I could teach anyone to use it. In WordPerfect 6.0a for Windows, a QuickStart Coach appears when first launching the product to give users a brief overview. This coach is designed to assist WordPerfect for DOS users, as well as users of other word processors as they make the transition to WordPerfect for Windows. A Transition Advisor is available from the Help menu to display keystrokes and commands from WordPerfect 5.1 for DOS and shows users how to perform equivalent tasks in WordPerfect for Windows. Superior File Conversions ------------------------- The quality of file conversions is a critical issue for WordPerfect DOS users. WordPerfect 6.0 for DOS and WordPerfect 6.0a for Windows offer seamless file conversions for WordPerfect 5.1 for DOS files and the majority of macros. WordPerfect 5.1+ for DOS also directly imports files from WordPerfect 6.0 for DOS or Windows. The ability to convert WordPerfect DOS documents properly is critical to the success of any move to Windows, said Eric Goldreich of the Sheppard, Mullin, Richter & Hampton law firm in Los Angeles. One of the primary reasons we selected WordPerfect for Windows over the competition was the ability to effectively convert our documents. According to recent internal testing at WordPerfect, WordPerfect 6.0a for Windows converts WordPerfect documents better than any other Windows word processor. WordPerfect 6.0a for Windows conversions were particularly better than Microsoft Word 6.0 for Windows conversions with documents that included indents, columns, tables, styles, headers and footers. WordPerfect conversions consistently retain indentation, column look and placement, alignment of headers and footers, table structure and content, and also preserve styles remarkably well. WordPerfect for Windows is also the only Windows word processor that can convert WordPerfect 5.1 macros, saving users hours of macro re-writing. Our firm is currently operating in a mixed platform environment so it s essential that our files transfer cleanly between DOS and Windows, said Joy Heath-Porter, manager of the support center of the Sidley Austin law firm in Washington, D.C. It's nice to know that even with many versions of WordPerfect, we can guarantee quick and accurate file exchange. We also like the choice of using WordPerfect printer drivers in WordPerfect for Windows so we can use our heavily formatted WordPerfect DOS documents with minimal reformatting. Recent benchmark timings using Microsoft Test 2.0 have also shown that WordPerfect 6.0a for Windows is two to five times faster than Microsoft Word 6.0a for Windows in several key areas such as opening files, scrolling through documents, changing fonts and saving files. Summer Upgrade Promotion ------------------------ From now until August 31, 1994, customers can take advantage of a special WordPerfect summer promotion entitled The Perfect Upgrade and upgrade to WordPerfect 6.0a for Windows or WordPerfect 6.0 for DOS for $99, or to WordPerfect 5.1+ for DOS for $49.95. WordPerfect is the only software vendor that continues to offer toll-free, no-charge support (Microsoft and Lotus only offer toll support). WordPerfect users receive six months of toll-free, no-charge support from the time of their first call to support. 1Consumer Technology Index (CTI), 1994 survey ********************************************************************** IMPORTANT NOTICE! ================= STReport International Online Magazine is available every week for your reading pleasure on DELPHI. STReport's readers are invited to join DELPHI and become a part of an extremely friendly community of enthusiastic computer users there. SIGNING UP WITH DELPHI ====================== Using a personal computer and modem, members worldwide access DELPHI services via a local phone call JOIN --DELPHI -------------- Via modem, dial up DELPHI at 1-800-695-4002 then... When connected, press RETURN once or twice and... At Password: type STREPORT and press RETURN. 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If you meet the eligibility requirements, you can apply online -- at any time -- for membership in the DELPHI 20/20 Advantage Plan. Your membership becomes active at 4 a.m. Eastern Time on the first billing day of the following month. The $20 charge will be billed to you at the beginning of the month to which it applies. Any portion of the 20 hours not used in any month does not carry forward into the next month. Advantage rates may be changed with 30 days notice given online. TRY DELPHI FOR $1 AN HOUR! For a limited time, you can become a trial member of DELPHI, and receive 5 hours of evening and weekend access during this month for only $5. If you're not satisfied, simply cancel your account before the end of the calendar month with no further obligation. If you keep your account active, you will automatically be enrolled in DELPHI's 10/4 Basic Plan, where you can use up to 4 weekend and evening hours a month for a minimum $10 monthly charge, with additional hours available at $3.96. But hurry, this special trial offer will expire soon! To take advantage of this limited offer, use your modem to dial 1-800-365-4636. Press once or twice. When you get the Password: prompt, type IP26 and press again. Then, just answer the questions and within a day or two, you'll officially be a member of DELPHI! DELPHI-It's the BEST Value and getting BETTER all the time! ************************************************************ ATARI/JAG SECTION (III) ======================= Dana Jacobson, Editor > From the Atari Editor's Desk "Saying it like it is!" """""""""""""""""""""""""""" This heat is unbearable! I'm nearing the end of the first of two weeks of a well-deserved vacation and I've done little but try to find ways to beat this heat and humidity, unsuccessfully. It's been in the mid-90s all week, with the humidity just as high. I had various plans to get things done around the house, but no energy. This stuff is really brutal. Sitting here in front of a lot of computer equipment certainly doesn't help much, either! Don't forget the MIST show in Indianapolis this weekend! If you're in the area, be sure to check it out. Details of the show may be found in last week's issue. Also, we've included some tidbits from "It's All Relative's" Greg Kopchak regarding some of their offerings at the show, as well as Binary Sound's (formerly Barefoot Software), who will also be in attendance. Also, the Connecticut's ACT group's show is next month - possibly the only Atari show on the East coast this year. Speaking of these shows, it really bothers me that Atari shows, as we know them, may be a thing of the past. This isn't something new, but thinking of these upcoming shows always brings a lot of fond memories for me. I'm sure that they do for you, as well. These shows were a major portion of our Atari computing experience. We'd be able to meet people we've only seen, for the most part, online, from magazines, and user groups. This would include meeting many of the developers and dealers. The Atari community is dwindling and our Atari "way of life" is diminishing along with it. WAACE, the major East coast show, ceased to exist after the '92 show; the ACT show, through no fault of the organizers, hasn't been able to pick up the slack left by the demise of the Washington show. The Glendale show, the major West coast show, will probably happen again this year. Whether or not it will be able to continue to attract the users and developers remains to be seen. The smaller user group shows will come and go, but they're usually just your typical localized attraction. Alas, they all may be remnants of an era passing us by... On a sad(der) note, all of us here at STReport would like to extend our condolences to Michael R. Burkley and his family. Michael's father passed away suddenly earlier in the week. As you probably know, Michael is part of Suzy B's Software and AEO's 'Unabashed Atariphile." Our thoughts are with Michael in this time of sadness. Until next time... **** Delphi's Atari Advantage! TOP TEN DOWNLOADS (7/20/94) (1) SYSTEM INFO CPX (6) TERADESK V.1.39 (2) STREPORT SCES BULLETINS *(7) MARCEL WORD PROCESSOR 2.3 (3) CAIN NEWSLETTER #4 *(8) MOUNTAIN READER II *(4) NO LIMIT! *(9) LOCK CPX (5) THE OCTALYZER V0.96 *(10) METAMORPHOSIS 24 DEMO * = New on list HONORARY TOP 10 The following on-line magazines are always top downloads, frequently out-performing every other file in the databases. STREPORT (Current issue: STREPORT #10.29) ATARI EXPLORER ONLINE (Current issue: AEO - VOLUME 3, ISSUE 10) Look for the above files in the RECENT ARRIVALS database. **** > MIST Show Update! STR Show News! - "It's All Relative - New CDs!!" """""""""""""""""""""""""""""""" MIST Show Is _THIS_ Weekend!! From 'It's All Relative's' Greg Kopchak: We will have at least three brand new CD's for use with your Atari computer at the M.I.S.T. show this weekend. Be sure to stop by and see three of the newest CD's just released this week. In addition to the three new CD's we also will have the following CD's: Animals of North America Winning Pictures MPC - Falcon edition GEMini by Walnut Creek Shareware and Public Domain - Augusbe 1 Space and Astronomy ModBlaster Fractal Frenzy Project Gutenberg We will have Photo Show, Photo Show Pro and the first public showing of Photo Show STe for use with Kodak Photo CD. See ExtenDOS by Anodyne Software in action. See the first public showing of our Audio CD Master, version 3.1. If you're one of the few people in America who haven't got a CD rom drive yet, we will also have It's All Relative with BookMaker, Forecaster III, View II, a special deal on Sound Lab registration, and Abbreviator ST. Don't miss Art For Kids - the best junior art program on any platform. It's All Relative ______________________________________ > CAF '94 Update! STR Show News! - CT Show Rapidly Approaching! """""""""""""""""""""""""""""" Time is Running Out... I'd like to remind all Atarians that Connecticut AtariFest '94 has offered offered showgoers a discount of up to $2 for admission to the August 27-28 show in Bridgeport, Conn., BUT you must pre-register for the event by July 25. Details regarding the pre-registration discount are available in the Atari Productivity Forum in the news/review/shows library (16) under the filename "CT_TIK.TXT." Several big-name Atari developers and new Jaguar exhibitors have already signed up (more on this later from CAF '94 Chairman Brian Gockley), and there will be more, so let's face it, you WILL be there. Why not take advantage of a well-deserved discount? For information, contact Angela or Brian Gockley, ACT Atari Group, 18 Elmwood Avenue, Bridgeport, CT 06605, (203) 332-1721, or Doug Finch at (203) 637-1034. E-mail the Gockleys at 75300,2514 on Compuserve, or 75300.2514@compuserve.com via Internet; Finch via 76337,1067 on Compuserve, D.FINCH7 on GEnie or 76337.1067@compuserve.com or D.FINCH7@genie.geis.com via Internet. (Consult your on-line service for proper E-mail protocols.) Doug Finch _____________________________________ > Binary Sounds! STR Developer Update! - Barefoot Software Sold! """""""""""""""""""""""""""""""""""" ANNOUNCING BINARY SOUNDS (Formerly Barefoot Software) Serving the Computer-based electronic musician Well we guess this is it!! WE are HERE!! and the manual will be available at the M.I.S.T. show Sat Jul-23. Binary Rick will be there live to Demo Edit Track Platinum for your enjoyment (get yours!!) As we get up to speed, we are checking out the various products on the old line. But we are making available right away, Edit Track Platinum, Edit track & SMPTE Track(Software only) upgrades!! (SMPTEMate will be announced as soon as we can produce them!) Edit Track & the upgrades include the Platinum manual (of course!) We are sorry that we must sell the manual to Platinum owners who do not have them, but we will support ALL registered user the best we can! We are working on many exciting products, both software & hardware to fulfill the needs of the home studio musician at an affordable price. We will not say more till we get ready to make announcements! We are available online on Genie & Delphi so feel free to ask questions. Best of all we will have special "Honeymoon" pricing in effect until October-31-94!!! As of this time we are not accepting credit cards, so send check or money orders (faster) and order yours today! List Promotional Sale Price discount price ----- -------- ----- Edit Track Platinum 7.1 $150.OO $50.00 $100.00 Edit Track & SMPTE Track(software only) upgrade from 6.-7.1 $70.00 - $70.00 pre 6.-7.1 $95.00 - $95.00 Platinum Manuals for Platinum owners only!! $18.95 plus shipping (All prices U.S. Dollars) Version #'s can be found in the manual and by checking the Desk dropdown menu of the program. (Version 6 is Gold, all other versions are same for pricing) All prices are subject to net shipping and UPS charges. Texas residents must also include 8.25% sales tax. Avoid COD charges by sending check or money order. Allow 7-10 days for personal checks, orders paid by cashiers' check and money order will be shipped immediately upon receipt or as soon as stock is available. ---------------- For orders and support we may be reached online at: Genie - B.SEMAAN or R.LADAGE Delphi - BOSEM or BONDSERVANT Our phone #'s and hours for orders and support are: Bob (713) 499-3129 6-10 PM Central, TUE-FRI. (Other hours, potluck) Rick (713)776-9118 To contact us by mail: Binary Sounds 431 Oak Dale Drive Stafford, Texas 77477 ___________________________________ > Industry News STR NewsFile - The Latest Industry News! """""""""""""""""""""""""" -/- Alleged Virus Author Arrested -/- A man from the port town of Plymouth in southwest England has been accused by British authorities of writing three damaging computer viruses. UK police say the unidentified man has been charged and released on bail awaiting trial in November. In London, the Reuter News Service says authorities are asking to be contacted by victims of any of the three data-destroying viruses, called Queeg (named after a character in a TV science fiction series), Pathogen and Germ. Says Reuters, "Once triggered, the viruses display a message on the computer screen: 'Smoke me a kipper, I'll be back for breakfast... Unfortunately some of your data won't.'" The wire service says police are investigating how far the viruses, first detected in February, have spread and how much damage they have done. Reports from Reuter News Service are a regular feature of CompuServe's Executive News Service (GO ENS). -/- Feds File Computer Porn Case -/- A California couple is on trial in Tennessee on federal charges of transmitting obscenity through interstate phone lines via a computer bulletin board system that offered members sexually explicit pictures and text. With testimony starting this week, the trial "raises questions of how to apply federal obscenity law and First Amendment free-speech protections to the sea of words and images flowing through computers across the land," Associated Press writer Woody Baird reports from Memphis, adding the case could wind up before the U.S. Supreme Court. The trial marks the first time prosecutors in an obscenity case have gone after a BBS operator in the locale where its material was received, rather than where it originated. Robert and Carleen Thomas, both 38, of Milpitas, California, were charged in Memphis after a Tennessee resident complained about their members-only "Amateur Action Bulletin Board System." The two also are charged with sending pornographic videos by United Parcel Service, and Robert Thomas is accused of receiving child porn by mail from an undercover postal inspector. If convicted, they could each face more than 50 years in prison and hundreds of thousands of dollars in fines. Defense attorney Richard Williams argues prosecutors shopped around for a city where a conservative jury could be found. On this, Devon Gosnell, an assistant U.S. attorney in Memphis, has declined comment, other than to say, "The crime occurred here." Earlier this week, TV screens were set up around the courtroom and the jury looked at a series of computer-transmitted images received by the Memphis postal inspector that showed various sexually explicit scenes. Williams acknowledged pictures and text carried on the Thomases' BBS were "fetish material" that may well upset the Memphis jury, Baird reported, but he said it was voluntary, private communication between adults who knew what they were getting and paid for the privilege. (BBS members paid $55 for six months access to the system, $99 for a year.) The Supreme Court in 1973 ruled obscenity must be judged by "local community standards." However, as AP observes, "the whole notion of community has since been blurred by networks available for a fee to anyone in the world with a computer." Stephen Bates, a senior fellow at the Annenberg Washington Program, a communications think tank, told the wire service, "The courts will have to decide if the community standard makes any sense anymore. The essential impact is that the most puritanical, blue-nosed district in the country could dictate policy on this issue for the entire nation." Baird also commented, "Memphis prosecutors made headlines in the late 1970s when they went after the cast and producers of 'Deep Throat,' one of the first X-rated movies to make its way into the mainstream." _______________________________________ JAGUAR GAME CONSOLE SECTION =========================== BUBSY, A "NEW" CRAINMAKER, ES?, AND MORE! > From the Editor's Controller "Playin' it like it is!" """""""""""""""""""""""""""" It's still hot! The local news earlier tonight announced it as "official" - it's a true "heat wave." Gee, I didn't realize there had to be substantiated statistics to warrant one! Officially, there have to be at least three days in a row in which the temperature is measured at 90 degrees or higher. Well, we've had that and then some. It's also predicted to be the same through the weekend. I think that I'm close to meltdown.....sigh... Nothing major to report that's new on the Jaguar front. Reports of the pre-released version of Wolfenstein 3D being more widely available are coming in more steadily. The "official" release should happen within a week or so. We should also hear of the news that Brutal Sports Football is shipping soon, also. The majority of our SCES coverage is over. We're searching through our 'files' to make sure that we've left nothing out in our reporting. Our thanks go out to Paul Charchian and Craig Harris for their informative reports and articles of the show. Well, I'd usually go on and ramble some more, but under the circumstances, I'm going to try and find a cool spot somewhere instead. Our Jaguar coverage is understandably less this week now that we've completed our SCES reports and no new games are readily available to us at the moment. However, stay tuned as the best is yet to come! Until next time... ___________________________________ > Jaguar Catalog STR InfoFile - What's currently available, what's """"""""""""""""""""""""""" coming out. Current Available Titles ~~~~~~~~~~~~~~~~~~~~~~~~ CAT # TITLE MSRP DEVELOPER/PUBLISHER J9000 Cybermorph $59.99 Atari Corp. J9006 Evolution:Dino Dudes $49.99 Atari Corp. J9005 Raiden $49.99 FABTEK, Inc/Atari Corp. J9001 Trevor McFur/ Crescent Galaxy $49.99 Atari Corp. J9010 Tempest 2000 $59.95 Llamasoft/Atari Corp. J9028 Wolfenstein 3D $59.99 id/Atari Corp. Available Soon ~~~~~~~~~~~~~~ CAT # TITLE MSRP DEVELOPER/PUBLISHER CatBox $49.95 ICD CatBox + $69.95 ICD Brutal Sports FtBall TBA Telegames Hardware and Peripherals ~~~~~~~~~~~~~~~~~~~~~~~~ CAT # TITLE MSRP MANUFACTURER J8001 Jaguar (complete) $249.99 Atari Corp. J8904 Composite Cable $19.95 J8901 Controller/Joypad $24.95 Atari Corp. J8905 S-Video Cable $19.95 ______________________________________ Jaguar Developers STR InfoFile ============================== Current Developer Lists & Titles >Rainmaker Software! STR Jaguar Developer Spotlight! """"""""""""""""""""""""""""""""""""""""""""""""""" HELLO! This is a standard release describing Rainmaker Software. We are Rainmaker Software Inc., a Dallas based company formed to produce entertainment software. Formed in 1993, Rainmaker is a young company with old programmers and artists that have long given up the wide world of UNIX programming and switched to the PC. Now we're switching again to the ATARI JAGUAR for the following reasons: 1. I haven't seen this much horsepower since I worked on a Silicon Graphics 4D35GT with hardware options, and that box cost $100,000. 2. We now have a standard platform to produce for and we no longer have to rip our hair out worrying about all the different PC platforms that exist in the world. 3. Atari has a great user base already installed and we're hoping to see it break the million mark soon, this is the only game system to own if you want real game playing capabilities and that's from a hardware engineers perspective. 4. We like it. We do still plan to produce games for the PC in the future but unfortunately when you've been exposed to this much power you tend to wish everyone had a Pentium 90 installed in there house with a triple speed CD ROM and about 32 Megs of memory, so we're going to have to watch ourselves. Who we are: I am Bryan Kelsch AKA 'Mr. B'. I have been programming in assembly for over ten years on the PC with a little 6502 experience thrown in for good measure. I have a strong knowledge base of hardware and systems architecture and I also play the role of Treasurer, public relations, accounts payable, accounts receivable, project manager, hardware driver writer etc ... Anyone can contact me at: CIS: 74164,222 INET: bkelsch@rainmaker.win.net Bruce J. Mack is the finest C programmer/problem solver you will ever meet. I have yet to see a challenge he won't take on and accomplish with breathtaking speed. He is also a very good 3D modeler and artist. His favorite games are D&D RPG's. You can contact him through my addresses. W. Scott Simmons has a degree in mass com from somewhere in the east. He is the finest 3D modeler I've ever seen, his creativity on the screen is amazing. You can contact him at my address or on genie at: moonson or INET: moonson@genie.geis.com We are always open to game ideas and suggestions and plan to start a beta test campaign when we have code ready. Due to a great mail response, I think we are going to put Tunnel Rat JAG on hold and put Virtual Warriors on the front burner and try to get it out around XMAS (or maybe JAN '95) we'll bust a** trying to get it to the public ASAP, we promise. Mr. B ______________________________ JAGUAR ONLINE STR INFOFILE ========================== ONLINE USERS GROWL & PURR! > E3 Electronic Entertainment Expo! STR NewsFile - CES Competition? """""""""""""""""""""""""""""""""""""""""""""" Compuserve's Atari SysOp Ron Luks asks Atari's Sam Tramiel: Sam: I saw the following news release this morning regarding a new electronics show in L.A. which will compete with the show sponsored by the EIA (the Consumer Electronics Show): LOS ANGELES, July 15 (UPI) -- Officials announced Friday that the world's largest trade show dedicated to the $8 billion interactive electronic entertainment industry will be held in Los Angeles next May. The E3 Electronic Entertainment Expo -- endorsed this week by the Interactive Digital Software Association as the industry's official trade show -- is expected to draw more than 300 industry exhibitors and 30,000 buyers from stores, showrooms and direct marketers. "The E3 expo is especially critical this spring since the next generation of interactive electronic entertainment platforms are expected to be unveiled during the show," said Patrick Ferrell, Infotainment World president. Infotainment World and Knowledge Industry Publications are producing the event, which will open at the Los Angeles Convention Center May 11 and run through May 13. The expo, in its first year, is expected to compete with the Consumer Electronics Show, which is slated to take place the same weekend in Philadelphia. "While our members will, of course, attend the show that best suits their business needs, the Interactive Digital Software Association believes that the E3 show will provide the best opportunity to showcase our industry, its products and its future," said Doug Lowenstein, IDSA executive director. The IDSA's members include Acclaim, Atari, Electronic Arts, Sega and Sony, which have said they intend to participate in the Los Angeles trade show. """" Question: Does this mean that Atari Corp will *not* be at the CES show in May in Philadelphia? How will this affect your participation in the worlds biggest electronic trade show (Winter CES in Jan 95 in Las Vegas)?? Estimated attendance of 30,000 is "okay" but certainly not earth shaking. Since Atari's participation was prominently mentioned in the press release, does that mean some sort of extra committment to this group and do you see this show growing to a significant level of size? And finally, if I'm going to have to fly to LA for a trade show, can you recommend some good restaurants or a 'bootleg' casino with RED DOG? [grin] Ron Luks ________________________________________ > "Bubsy"! STR Jaguar InfoFile! - Atari's J. Patton Gives a Preview! """"""""""""""""""""""""""""" Bubsy will have a new as of yet undecided title. Here is some more information on Bubsy given to me from the producer. *15 levels of excitement *An all new cast of enemies *high quality 16bit graphics *music and sound effects from the sound designers of Tempest 2000 *an all new Jaguar specific adventure for Bubsy the Bobcat The Woolies are back with an insidious plot to warp the values of the world's youth. The first phase of the plot involves distorting the fairy tales of the world. To avoid this 'cat'astrophe, Bubsy leaps head first into this brand new adventure. Will Bubsy be able to defeat the Woolies and set the folk tales and fables of the world straight? Find out in Bubsy's first 64-bit adventure. ________________________________ > Jag Rules! Rubber Stamp! STR InfoFile! - "Don't Say It, Stamp It!" """""""""""""""""""""""""""""""""""""" JAG RULES! Declare your support of the 64-bit Jaguar gaming system and get the JAG RULES rubber stamp. This quality custom stamp is available exclusively from Artisan Software. Use it as an economical way to advertise your enthusiasm of the Atari Jaguar. Stamp your letters and your envelopes. Stamp your arm as a tattoo. Stamp your money. Stamp school notebooks and post-its. Use a bright red ink pad (not included) for a vivid 2.25" by 1.5" image of JAG RULES in the impact of the Jaguar logo type style. Writing a letter to your favorite software company? Stamp it! Sending a birthday card to your best friend? Stamp it! Dropping a postcard to your brother at school? Stamp it! Let everyone know you're a Jaguar gamer. After all, in the empire of high technology entertainment systems, JAG RULES! The JAG RULES rubber stamp is available by sending a money order for $13.99 (includes shipping and handling) to: Artisan Software P.O. Box 849 Manteca, CA 95336 The price within California is $14.80 and includes applicable sales tax. For an example of the JAG RULES logo, call the CATscan BBS. Dial 209/239-1552. Download file: JAGRULES.ZIP. File is ZIP'd and requires PKUNZIP to decompress. _____________________________________ > ONLINE WEEKLY STReport OnLine The wires are a hummin'! """"""""""""""""""""""""""""" PEOPLE... ARE TALKING ===================== On CompuServe ------------- compiled by Joe Mirando Hello again friends and neighbors. Yet another week has come and gone and the heat and humidity are back again to make my life miserable. I'm actually more of a winter person, but I guess I don't have much of a choice right now. Just wait 'till winter rolls around... I'll be complaining about the cold and snow and telling you that I'm really much more of a summer person. Well, at any rate, let's get on with the purpose of this column... all the great news, hints, and tips available every week right here on CompuServe. Oh, by the way, check out the photos of Jupiter from sources from all over the world... actually, I should say from all over the solar system because, aside from photos from amateur astronomers and leading observatories, there are also lots of pictures from the Hubble Space Telescope and several satellites. Just log on to CompuServe and type GO COMET. NOW, let's get busy... From the Atari Productivity Forum ================================= Peter Boyle asks for help with transferring files from an ST to a DOS machine: "I have downloaded STTOPC after reading the "PC transfer software?" thread and the program won't run for me. Seems to have decompressed alright, but when I try to run it (following its instructions) the screen flicks for a nanosecond then nothing. I notice you guys call it ST2PC. Maybe I have a bum version? None of the other transfer solutions suggested here will work for me because I only have a PC modem (so I can't try Atari downloaded software) and my Atari ST won't read IBM disks." Sysop Bob Retelle tells Peter: "Your ST should be able to read IBM disks, if they're formatted as 720K (not 1.44 Meg High Density). (Usually, with the DOS FORMAT command, you can do that by adding the /f:720 switch when you format the disk... then the ST should be able to read the files directly. I still haven't had a chance to actually use the ST2PC (or STTOPC) program myself, but others have mentioned having had good luck with it. I'll have to try to get to checking it out myself..." As always, I'll keep you posted on what Bob finds. In a similar situation, Doug Amadio asks: "Is there a software driver for the IBM that will allow Atari ST software to run on an IBM and also allow the Atari disk to be read by the IBM." Because of a previous request, I won't mention any names, but someone replies: "The disk drive on both the IBM and the Atari is compatible. With very few exceptions, you can take a disk from one system and both read and write to it on the other. However, you would not be able to run a TOS (Atari's Operating System) based program unless you first ran some kind of Atari emulation. There is a product, Gemulator, which does exactly that, allowing you to run TOS programs on your DOS box. Another item to note is that there are quite a few programs on the Atari that have an IBM counterpart. This means you can transfer the information from the Atari to the IBM and vice versa, running the Atari program on your Atari, the IBM program on the IBM. A few examples include Lotus File, Word Perfect and DBase3+ files etc.. You can also transfer any of the standard file formats back and forth between quite a few programs. Formats such as TIF, Targa, ASCII, PCX, DXF etc. are readily readable on various programs on both platforms. I hope this is of assistance to you. If you had a specific idea in mind when you asked, please exapnd and I will try to direct you more pointedly." Doug asks: "Where can I get this Gemulator for the IBM." The afore-un-mentioned party replies: "Gemulator 3.02 is the product of Branch Always Software, 14150 N.E. 20th Street, Suite 302, Bellevue, WA 98007 Fax: (206) 885-5893 Orders: (206) 369-5513 Compuserve 73657,2714 The owner's name is Darek Mihoka." Michael Rutherford tells us: "I have a 1040 STE that I bought a few years ago anst adapter, adaptec 4070 controler and a miniscribe disk drive. The drive is starting to act up (it is hard to get it to spin up sometimes) and I am going to replace the adaptec controller and the drive with a new SCSI drive. Supra told me that as long as I give the format program the correct drive specs, I should be able to connect any SCSI drive directly to the ST host adapter. I can get a 200 to 300 MB SCSI drive for about $200 to $300. That's quite a jump from 30 MB. I remember when I orignally bouht the Supra drive for my old 520 ST, there was a restriction on the size of a partition that TOS would handle. It was 16 MB. So now to the question. Does anybody know if that is still a restriction in the STE TOS? It would be a shame to have to set up 15 to 20 paritions just to get at all of the hard disk." Dazzz Smith tells Michael: "It depends on the TOS version you have, as to how large a partition you can use and what software you use, i.e. Supra or ICD." Michael tells Dazzz: "The TOS version is 2.06 (I have an STE) and I am using SUPRA. I know the SUPRA software will format large partitions, but I don't remember ever seeing anything about partition sizes supported by TOS other than the original 16 MB limit. I assume that 16 MB would not be the limit with TOS 2.06." Dazzz tells Michael: "...as far as I remember TOS 1.4 (which I have) supports up to 32mb on a standard partition (Not a BGM partition) So TOS 2.06 should be at least this." Michael tells Dazzz: "I could live with 32 MB. I'll probably create a bigger one just to see if it works." Ann Williams asks: "Can I put a larger sized mfm or rll drive in my megafile 30.(Replace the 30 meg that is present) I found a ST-251 (60+ Megs) at a computer show." Michael Rutherford tells Ann: "You should be able to use the ST-251. Version 4.10 of the SUPFMT program includes the Seagate ST-251 as one of the disk drives after you select 'OTHER'. If you need V4.10, you may have to get it from Supra's BBS. I think the version on Compuserve is much older. I can't seem to locate their BBS number, but their corporate number is (503) 967-2410. They don't charge for the software. You may also need to select the proper SCSI controller. The one included in my drive is the Adaptec 4070." Joe Spiegel tells us: "I have been experimenting w/a British graphics package called Trip-A-Tron. Basically it is a kaleidoscope-type program that allows MIDI hook-up to a keyboard, so it seems to be ideal for combo music/light performances. Unfortunately, I have tried to output it to a large TV, but using the built-in RF converter, the output is terrible. Is there a way to convert the output from my 520ST's monitor port to NTSC video?" Dazzz Smith tells Joe: "Ah yes Trip a tron, an early forerunner of the Yaks Virtual Light Machine! Can't really help with your problem, but I can tell you that the latest incarnation of the program will be available for the Jaguar on CD ROM later this year I believe." Tony Clifford-Winters adds what he knows about the program: "I own a copy of Trip-A-Tron, the creation of that marvel Jeff Minter (Yak), and was aware that it had its roots in Psychedelia (Commodore 64) and Colourspace (8- and 16-bit Atari machines), but I wasn't aware of Virtual Light Machine. Tell me more. I've hardly scratched the surface of Trip-A-Tron yet but I'm always ready for a new experience ." Rob Rasmussen hands Rick Flashman of Gribnif Software... "...questions for you (and everybody else). I've never used Neodesk, only Hotwire and of course the desktop. You have said that Hotwire can run under Geneva, not as an Auto prg but as another application. You also said Hotwire had not been upgraded to allow multitasking, and that whatever prg I launch from there will only run in single-tasking mode. I'm wondering though, how much a prg launcher is really needed since the task manager and/or the GEM.CNF could handle all that. The item selector has many desktop features like copy, move files etc. You said that TeraDesk could be used, but could it launch multitasking prgs?" Rick tells Rob: "Charles was at one point planning to upgrade Hotwire to work with Geneva (the changes are not too big). But I think those plans fell by the way side (not saying I can blame him, considering the market). TeraDesk works, but is not multitasking aware. Geneva supports any desktop that is written to the MultiTOS multitasking concept (which Geneva emulates). NeoDesk 4 is the only desktop that currently supports this, but I imagine that there might be others out there that I haven't seen. It would be a very long letter if I explained in detail all the advantages to NeoDesk 4 over Geneva's Item Selector. Needless to say, NeoDesk 4 has a zillion amazing features that you haven't seen before." Rob tells Rick: "I have TOS 4.04, but even with Rainbow TOS on my ST I was never really concerned with memory fragmenting. Usually I would re-boot my system to run certain programs (like SmpteTrack, GenEdit, TouchUp, STraight Fax, certain games that run from Auto folder, etc) that seemed to clash with my 'normal' setup. So the RAM space would be cleared when I run the program. Who knows though, in my normal setup, I occasionally had unexplained crashes, maybe the result of running one prg after another, gradually running out of big enough blocks of free RAM. Multitasking presents a problem since each loaded program needs so much memory at the same time. It seems like there should be a RAM de-fragmenter, since free but too small blocks of RAM are wasted. I see now how running a singletasking prg that grabs too much memory can keep other prgs from loading even when you put it to sleep, since all the prgs are still running together, whether single or multitasking, asleep or active. When I boot with Geneva now, I see how it ignores loading ACCs on C:\ unless that path (or any path) is specified in GEM.CNF's ACCPATH statement. I had thought the ACC names had to be listed in there, but it makes more sense Geneva's way. Also, I should have seen that no Install Application is needed to auto-start a prg after running Geneva, since Geneva will automatically run them, or put them to sleep, from the RUN and RUNSLEEP statements. Geneva runs the programs I have listed in RUN statements, but everytime I run Geneva I may not want these prgs to run. Rather than editing the same GEM.CNF, I can probably have several CNFs with different setups in the RUN/RUNSLEEP statements, but I don't know how to tell Geneva which of these to use during the boot process. Desk Manager has a "Custom files" feature I've never understood how to use. If I have Geneva read a new CNF after it has booted (not sure how or if I can do this), after it has oaded prgs in GEM.CNF, it seems like memory fragmenting would prevent this new setup from loading properly. How can I manage tiny text in ST high rez problem I was having seems to be fixed, as I increased the font size from 9 to 10. However, in medium rez, which uses the same font size I chose in high, the text is now too big. Some prg's windows are too big to fit on the screen in medium. I sort of figured this would happen, since before when high rez text was too small, it looked fine in medium. Perhaps I need to adjust window borders, or is this just for gadgets? How can I make it right for each rez I use? I mainly use high, medium, and 256 color mode. Low sometimes too. Hmm, I guess that's most of them :) With ScreenBlaster modes, the 'rez' or size of the screen will be smaller anyway, I think. I haven't switched between 40 and 80 columns in Geneva, so don't know if that bug is affecting anything here. Why would I ever want to do that anyway? I will try putting all my ACCs that MultiDesk used to load, into the path where Geneva can load them, so that they can be in their own slots, instead of MD's one slot, and I can have more than one of them open at a time." From The Palmtop Forums ======================= William Cheng posts: "My old portfolio has finally broken. I have been searching in the market to buy a replacement. It looks like there are none. Does anybody know if any company will carry the portfolio? Is there a possibility that I can buy one with memory expansion?" Larry Land tells William: "For $110 you can send your broken Port to Atari for a new (or factory repaired) one. Sorry, I don't have the address but I'm sure someone will pipe in with it." Don Thomas, Ataris Portfolio Guru, tells us: "Atari U.S. offers an "out-of-warranty" exchange on the Portfolio computer to U.S. and Canadaian consumers. Simply send the Portfolio to Atari with $110 (includes $5 for return shipping) and a replacement is immediately shipped. Send to: Atari Computer Corp. 390 Caribbean Drive Sunnyvale, CA 94088" On the subject of the Casio/Tandy Z-7000/Z-PDA, Luis Caprile posts: "I am a heavy user of the Z-PDA, I have downloaded quite a few files from your Forum the work very well...but I have a couple of questions: 1- Is there an x-jack pcmcia Modem for the Z-7000 ? 2- Which files can be compressed with the Compres it! program and how?" Sysop Lloyd Wasser tells Luis: "Here are some answers that might help: << Is there an x-jack pcmcia Modem for the Z-7000 ?>> Not at this time. The only modem that I know works 100% is the StarCard. A number of users on this forum currently use that card to great success. <> I assume any application or data file that is not stored in the rom (i.e. anything on the internal memory or external PCMCIA card). Unfortunately, I'm not a big fan of compression software so I haven't tried this yet." When Jorge della Torre posts that he isn't sure about using Newton cards in the "Zoomer" because the one he tried formatted slowly, Jim Scheef tells him to... "Check the batteries to be sure they are fresh. I bought 2 cards this week and they both formatted as soon as I inserted them into the Zoomer. Now if we can figure out how to run Stacker on these cards to get more capacity..." Garland Wood provides the needed info: "I'm running Stacker 4.0 on my Zoomer. The only performance hit that I've noticed is a slowdown in the DOS screen scrolling speed (GEOS screens update at their usual slow rate). I haven't found any incompatabilities with the configuration that I use. I'm Stacking only the PCMCIA card -- *NOT* the internal RAM disk. As always, this procedure works for me. Your results may vary. (Be sure that you have a backup of your data before attempting this procedure!) Theory of operation: During the Zoomer boot sequence, it looks for the file PENRIGHT.BAT on the PCMCIA card. If found, the Zoomer runs that file. Because Stacker needs to be loaded before GEOS, we use PENRIGHT.BAT to run Stacker, then continue with the GEOS boot sequence. I also use the batch file to invoke the File Transfer program before Stacker or GEOS runs -- if GEOS crashes, I can still get access the Internal RAM drive. The PCMCIA card is then also portable (as portable as any floppy copressed with Stacker) -- any DOS-based machine that can read the uncompressed card should also be able to access the data. (You are also able to use the card in any other Zoomer -- even one of questionable configuration.) Operation in action: To access the compressed volume: Put in the PCMCIA card. Reboot the Zoomer. That's it. To get access to the uncompressed volume: Unlatch the PCMCIA card (observe GEOS warmings and wait for the files to close). Reboot the Zoomer. Once GEOS is loaded, latch the PCMCIA card. Theory of installation: (Read your Stacker documentation for all the nasty details of how to create container files.) Create PENRIGHT.BAT as listed below and get STACKER.EXE handy. Transfer PENRIGHT.BAT and STACKER.EXE to the PCMCIA card. Create a container volume on your desktop machine named STACVOL.DSK that is the size of the remaining free space on the PCMCIA card. Clear the attributes of STACVOL.DSK (not hidden, not read only, ...). Transfer it to the PCMCIA card. Reboot the Zoomer. One could use the Stacker RAM drive device driver to create the container file on the PCMCIA card -- I found that shuffling all those utilities around and having to edit the Zoomer's CONFIG.SYS made that method pretty bothersome. On the uncompressed volume (C:) STACKER.EXE - Stacker Anywhere STACVOL.DSK - Virtual Volume Container PENRIGHT.BAT - Batch file usually used to invoke PenRight! Pressed into service for a different cause. Contents of PENRIGHT.BAT ------- a:\pccom /p:1 /b:19200 : Because I crash GEOS often c: : Switch to volume C: stacker c: /c a:\autoexec : Load Stacker Anywhere and : rerun AUTOEXEC.BAT" Well folks, that's about it for this week. Hmmm... I think I'm going to use some of my vacation time to check out this new idea of using Stacker (a DOS program that compresses files so that they take up less room and are still executable) on my Zoomer. Be sure to tune in again next week, same time, same station, and be ready to listen to what they are saying when... PEOPLE ARE TALKING ______________________________________ > STReport CONFIDENTIAL "Rumors Tidbits Predictions Observations Tips" """"""""""""""""""""" - Washington, D.C. PENDING NT MARKET PROBLEMS SCRUTINIZED """""""""""""""" ALONG WITH STRAINED COPYRIGHT HOLDINGS A few weeks ago, STR reported there may be some real problems in Germany relative to DMCGMBH and its programmers of Calamus for NT as well as the split-off programmers (Adequate Systems) of Calamus for the dying Atari Computing niche area. Amid the ruckus and lamenting from one "offended" party who obviously has very special interests, STReport was accused of inaccuracies and embellishments ...ad infinitatum by this party. We present the original report and the substantive report from Germany along with the source and and a reader verifiable published source. (A published interview in distribution throughout Europe.) Our original report from issue 1024: - Chicago, IL NEW "LIFE" for CALAMUS SL?? ----------- According to our sources in the European marketplace... Calamus SL, long recognized as a premier DTP package in Europe, is to be supported by a new company, Adequate Systems, having been formed by a splinter group composed of the original programmers responsible for the Atari modules and code. The group broke away from DMC GMBH recently after the announcement made at this year's CeBIT that DMC GMBH would no longer support Calamus SL for the Atari marketplace. It was further reported that DMC GMBH has put all their efforts in the making of the Windows NT version. At CeBIT of 1994 the following happened. DMC GmBH has told their Atari customers, because of the market situation and Atari, we recommend that you buy a system capable of using Windows NT. This upset many Calamus customers both present and future. Concerned customers switched to the Mac, which was fast becoming less expensive due to repetitive discounting by Apple. Since NT had, so far, proved very disappointing to DMC Germany's expectations, especially after Microsoft announced that it will NOT market the product on a wide scale. NT was NOT the OS to replace windows for your everyday PC and PC Clone. It was further reported that Adequate Systems, unfortunately, does not hold any of the copyrights to Calamus or SL or any portions of the code contained therein. At this point DMC GMBH is not willing to relinquish any (c) holdings. However it is rumored that Dr. Reidhl, newly appointed to the board of Directors of DMC GMBH and marketing manager, formally of Atari GMBH, is attempting to reach an amicable agreement with the newly formed Atari SL programming group's company Adequate Systems. Hopefully, another Chagall-like episode is not in the wings. And now, a few weeks later..... Sender: h9251970@miraculix.wu-wien.ac.at Received: from miraculix.wu-wien.ac.at by arl-img-1.compuserve.com (8.6.4/5.940406sam) id OAA28677; Mon, 18 Jul 1994 14:50:44 -0400 Received: by miraculix.wu-wien.ac.at id AA14734 (5.65c/IDA-1.4.4 for 70007.4454@compuserve.com); Mon, 18 Jul 1994 20:50:47 +0200 From: henry koechl Message-Id: <199407181850.AA14734@miraculix.wu-wien.ac.at> Subject: STComputer 7/8 - 94 To: 70007.4454@compuserve.com Date: Mon, 18 Jul 1994 20:50:47 +0200 (MET DST) X-Mailer: ELM [version 2.4 PL21] Mime-Version: 1.0 Content-Type: text/plain; charset=US-ASCII Content-Transfer-Encoding: 7bit Content-Length: 1831 STComputer Magazine Issue 7/8 - 94 In Germany, Juergen Funcke had an interview with Adequate Systems, the Company that went it's own way from DMC GMBH. STComputer: Wie ist der acktuelle Stand der verhandlung zwischen adequate systems und DMC zur gemeinsamen Weiterentwicklung von Calamus und weitere Produkte? English: What is the current status of the negotiations with Adequate Systems and DMC regarding the development of Calamus and other products? (both current and future) Adequate Systems: Die Verhandlung, wie sie jetzt gefuerht worden sind, gehen im prinzip auf Gesprache zurueck, die wir schon gefuerht haben, als wir noch fuer DMC gearbeitet haben. Wir wuerden nach wie vor eine solche Zusammenarbeit begruessen. ZU solchen Verhandlungen ist natuerlich ein beiderseitiges Interesse notwending. Im moment stellt sich fuer uns die Situation so dar, das DMC and einer solchen weiteren Zusammenarbeit kein interesse aussert. English: The talks, as of now, are the same as they always were... no agreement - no progress. When we were working for DMC, we would naturally welcome to work together as we used to, however in such negotiations both parties need to be interested, as of now, DMC has shown no interest at all in working together with us. (shortcut version) Raimund Thiel has also said that "NT ist im moment ein sehr kleiner Nischenmarkt, und es ist noch nicht abzusehen das sich das anedern wird." Translated it means; NT is still a very small niche market, and it does not look like that will change. I only included these parts of the interview as I can't copy all of that interview, if you wish, I can send you a German Copy which you may or may not wish to translate, these however are tidbits of info you may like to know directly from the horses mouth. The Interview was from Juergen Funcke who interviewed Raimund Thiel and Klaus Garms, business partners and owners of Adequate Systems. Editor Note; STReport has requested a full copy of the interview. In any case, our original story stands verified and corroborated. - San Jose, CA SCOTT SANDERS OF SDS JOINS ATARI JAGUAR TEAM ------------ A week and a half ago I was offered a job at Atari Corp. and subsequently accepted. My position will be in Jaguar Developer Support and as primarily a Technical Writer. I have nothing to do with TOS or the powers that be so please don't ask me to comment (I'm too new to stick my neck out :) This does _not_ affect SDS in any way except that our address and phone #'s will change shortly (I'm moving to Sunnyvale later this week). Our current addresses and phone # will be good for a month or two more. I am still, as usual, reachable by E-mail (though don't expect a response this week). Thanks. -Scott @ SDS """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" STReport's "EDITORIAL CARTOON" """""""""""""""""""""""""""""" > A "Quotable Quote" "Being thoroughly Modern & Political" """"""""""""""""" "Let's Censor Computer & Cartridge Games and make a NAME for ourselves!" ...A Connecticut Yankee """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" > DEALER CLASSIFIED LIST STR InfoFile * Dealer Listings * """"""""""""""""""""""""""""""""""" --------------- ABCO Incorporated ================= P.O. Box 6672 Jacksonville, Florida 32221-6155 Est. 1985 1-904-783-3319 1994 SUMMER SPECIALS NOW IN EFFECT! TWO WEEKS ONLY SPECIAL SALE!! ------------------------ ABCO manufactures custom storage devices! INTEL 32 BIT 486/66, VLB w/Math CoProcessor 8MB ram upgradable to 64MB 1MB SVGA VESA VIDEO CARD Sound Blaster Compatible Stereo Sound Card DOS 6.2 - Windows for Workgroups 3.11 Included 256K CACHE - 1.44/1.2 FLOPPY Drives, Mouse & 101 deluxe Keyboard 340MB IDE hd - 2 SERIAL, 1 PARALLEL, 1 GAME PORTS 250W POWER SUPPLY TOWER SYSTEM - 14" SVGA 1024x768, 28dpi Monitor 66Mhz, S&H Incl 1495.00 695.00 with order, balance COD other higher powered packages available or, design your own! Call for value added pricing! Call: 904-783-3319 Anytime, Voice Mail =====******===== Syquest Removable 44-105-270mb SCSI Drives All Size Platters Available One Platter included with each Drive free! 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